Job Location Lincoln, CA 95648 Position Type On Call Education Level High School Job Shift Any Job Category Food & Beverage
The Hostperson/Cashier in the Café is responsible for greeting and seating Guests arriving at the restaurant, including updating table statuses using the reservation system and managing the Guest wait list. The Hostperson/Cashier will also process and tender to-go orders and orders from the dessert counter. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.
Essential Functions:
1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.
2. Greet Guests at the restaurant entrance verbally with a warm welcome and inquire about the number in their party. Advise Guests of waiting time if necessary.
3. Seat parties evenly throughout open stations, or place parties on a waiting list using established guidelines. Present menus to Guests.
4. Organize parties waiting to be seated, and update table status using the reservation system.
5. Update open station statuses, station templates, and assign servers to stations following the daily labor allocation sheet.
6. Communicate with servers, bus persons, and management on room coordination.
7. Stock and clean dessert display case and host podium.
8. Take and process Guest to-go orders into point-of-sale (POS), and process Guest checks following established procedures and proper tendering of transactions.
9. Perform tasks including bussing and resetting tables, side work, and duties assigned by management.
10. Answer phones and provide information as needed.
11. Ensure that all health and safety procedures are followed and adhered to at all times.
Minimum
Qualifications:
1. High school diploma or equivalent education preferred.
2. Must be able to communicate effectively with Guests, Team Members and Management in both written and verbal form.
3. At least 18 years of age.
4. Ability to obtain UAIC Tribal Gaming License.
Physical Requirements:
1. Requires normal, corrective vision range, the ability to see color and the ability to distinguish letters, numbers and symbols, including at night.
2. Requires bending and reaching for supplies and equipment.
3. Must be able to stand and walk for the duration of shift.
4. Manual dexterity to operate job related equipment.
Thunder Valley Casino Resort is a AAA Four Diamond award-winning casino and resort in Lincoln, California, 30 miles (48 km) east of Sacramento. It is owned by the United Auburn Indian Community and opened in June 2003.
Thunder Valley was the first full Las Vegas-style casino in Northern California.
The 275,000-square-foot (25,550 m²) facility offers a variety of gaming including more than 3,000 slot machines and video machines, 100 table games (including blackjack, paigow, etc.), an expansive Bingo Room, and live poker for up to 450 players. The casino regularly holds promotions and special events including drawings, cash prizes, and tournaments. The property features a gift shop along with 19 bars and restaurants for every taste.
The expansion completed in July 2010 includes a 17-story, luxury hotel with 297 rooms including 40 well-appointed suites. The hotel also offers meeting rooms, a state-of-the art fitness center, and the luxurious Coconut Pool + Bar with private cabana and lounger rentals in season.
Scheduled to open in early 2023, The Venue at Thunder Valley is a sophisticated 4,500-seat, cutting-edge entertainment venue hosting the hottest musical acts, comedic performances, and sporting events along with space for events, conferences and banquets.
