Job Description

Our Vision is a better tomorrow where all people can belong.

As the largest employer in fitness and recreation we have more than 5,000 staff at over 140 centres across Victoria. With us, you will work with fun colleagues who have a shared passion for making a difference in the lives of individuals and transforming communities for the better.

About the Centre

Gippsland Regional Aquatic Centre (GRAC) is a state-of-the-art recreation centre located in the heart of Traralgon, Victoria. We run a variety of fitness and swim programs and memberships to suit adults and children. The centre houses a Gym, three Group Fitness Rooms, Indoor 50m Pool, Outdoor 25m Pool, Indoor Warm Water Pool, Indoor designated Learn to Swim Pool, Spa/Sauna/Steam Room, two large Water Slides, Aqua Playground and on site Café.

About the Role

Operations Management

• Efficiently oversee daily cafe and retail operations.
• Ensure timely opening and closing procedures.
• Optimise inventory control and stock levels.
• Implement and monitor quality control measures for food and retail products.
• Ensure Food Safety Standards are adhered to at the highest standards.
• Working with Stock Management and POS systems to optimise performance.
• Ensuring waste streaming

Staff Management

• Identify staffing needs and collaborate with People and Culture for effective recruitment.
• Ensure new staff receive thorough, engaging, and supportive onboarding.
• Identify and promote training opportunities.
• Monitor and manage staff performance, attendance, and compliance with policies.
• Provide regular feedback and performance evaluations.
• Address and resolve workplace conflicts promptly and professionally and escalate to Centre Manager if necessary.

Functions Coordination

• Coordinate logistics for successful execution of events.
• Ensure a high standard of service during functions, meeting, or exceeding customer expectations.
• Collaborate with various external teams to create customised packages for events including swim meets, bookings etc
• Ensure highly effective stakeholder management in the planning, delivery and execution of functions.

The role is Full Time - Permanent with an hourly rate of $38.90 + super + Y benefits.

About You

• Experience in café, hospitality or functions coordination.
• Strong leadership, customer service and communication skills.
• Ability to coordinate events and manage multiple priorities in a fast-paced environment.
• Knowledge of food safety, WHS, stock control and POS systems.
• Excellent organisational skills and attention to detail.
• Proactive, hands-on approach with strong problem-solving abilities.
• Proficient in Microsoft Office and hospitality management systems.
• Relevant hospitality qualifications (desirable).

Essentials

• Provide First Aid HLTAID011
• Provide Cardiopulmonary Resuscitation HLTAID009
• VIC Food Safety Supervisor

Commitment to Child and Young People Safety

YMCA Victoria (the Y) has robust policies and practices to prevent harm to children and young people. The Y is committed to identifying and removing potential risks and hazards. All positions are subject to a satisfactory Police Check, Working with Children Check and a pre-employment medical declaration prior to commencement.

Benefits

At the Y Victoria, we value our people. Working for us means you’ll enjoy great work/life balance and a range of benefits which improve your wellbeing and help you develop as an individual, such as:

• Flexible working and rostering arrangements
• Opportunities for career development and growth
• Free access to gyms, recreation, and aquatics centres across the state
• Free access to the Virtual Y – online health and wellness

How to Apply

If this is you, click the Apply button.

Y Victoria is an equal opportunity employer committed to diversity and social inclusion. We warmly welcome applications from individuals of all backgrounds.

Y Victoria are proud to be a 2026 Circle Back Initiative Employer, we commit to respond to every applicant.