Job Description

Level: Management
Job Location: Charis Bible College Colorado - Woodland Park, CO 80863
Position Type: Full TimeEducation
Level: 2 Year Degree
Salary Range: $25.00 - $25.00 Hourly

Job Category: Customer Service
Position Purpose:
Ensure smooth daily operations across the Café and Bookstore through effective coordination of staffing, inventory, and customer experience. This role drives consistency, operational efficiency, and profitability while supporting team development and executing departmental priorities. It helps cultivate an environment aligned with the mission, hospitality values, and ministry standards of Charis Bible College.

Essential Duties:
- Support daily Café & Bookstore operations to ensure consistent service and customer experience.
- Coordinate with Leads to align staffing and maintain service standards.
- Assist with scheduling, payroll prep, tip tracking, and time-off requests.
- Support onboarding, training coordination, and team development.
- Reinforce Standard Operating Procedures and ministry policy compliance.
- Oversee inventory organization, stock tracking, restocking, and merchandising.
- Maintain POS system accuracy, including item setup, pricing, and reporting.
- Coordinate with vendors, track orders, and follow up on equipment maintenance.
- Support hospitality initiatives and overall customer experience across environments.
- Monitor sales trends, inventory movement, and operational performance metrics.
- Identify workflow improvements and ensure adherence to safety, sanitation, and service standards.
- Other duties as assigned.

Qualifications
Knowledge, Skills, and Abilities:
- Proficiency in operating Windows-based computers and Microsoft Office programs (Word, Excel, PowerPoint).
- Exceptional verbal and written communication skills.
- Strong customer service aptitude.
- Self-motivated and proactive.
- Effective problem-solving skills with conflict-resolution capabilities.
- Excellent multitasking abilities.
- Competence in operating a cash register and utilizing the POS system.
- Proficient in implementing processes.
- Outstanding interpersonal skills, displaying professionalism with guests, staff, and students.
- Strong leadership and team development skills.
- Exceptional time management capabilities.
- Availability of extended hours and weekend shifts during conferences.
- Creative, self-starter.
- Able to lead a team in planning and executing initiatives and strategies to improve the operation.
- Must have a high level of professionalism and discretion in dealing with sensitive information.

Requirements:
- Must have a personal relationship with Jesus Christ.
- Must sign the Statement of Faith.
- Associate's degree or equivalent education required; 2 Year Degree in Administration, Business, Marketing, or related field preferred.
- A Charis Bible College graduate is preferred.
- Must be service-oriented and have demonstrated abilities in establishing and maintaining essential work relationships.
- Must pass all required checks.

Experience:
- Customer service experience in a store or hospitality setting preferred.
- Minimum of 2-3 years of a Managerial/ Leadership role.
- Experience in money management.
- Compensation is commensurate with experience.
We offer a comprehensive benefits package for full-time employees to include the following: Medical, Dental, Vision, Paid Time Off (PTO), Paid Holidays per year (10), Flexible Spending Account (FSA)-Medical/Dependent Care, Health Savings Account (HSA), Voluntary Life and AD&D, Short Term Disability, Long Term Disability, 403(b) Retirement Plan, Life Assistance Program, Accident/Hospital, ID Shield/Legal Shield and Telehealth
About Us: Andrew Wommack Ministries (AWM) is a teaching ministry of unconditional love and the balance between grace and faith. For over forty years, Andrew and Jamie have been teaching the truth of the Gospel to the body of Christ by teaching at seminars, in churches, on radio and television, by training others at Charis Bible College, and by developing ministry materials designed to help you in your relationship with the Lord. We are a family here at AWM, we like to have fun, and we love Jesus. You will find that our culture reflects just that. Our core values demonstrate that we serve God’s people with Excellence, Faithfulness, and Integrity.
Are you interested in helping Andrew fulfill his vision to reach as far and as deep with the Gospel as possible?
If so, we are looking for someone faithful, available, willing to learn; and passionate about taking the Gospel Truth to the world.
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