Job Description

Great Coffee, Big Impact!

A bit about the role

The Little Social is growing, and we are looking for a skilled and passionate Full-Time Café Floor Supervisor to help lead our team at our thriving Alfred Hospital location.

At The Little Social, every coffee served does more than fuel the day, it fuels change. We’re a social enterprise powered by Youth Projects, a Melbourne-based charity providing vital frontline support to people experiencing disadvantage, homelessness, and unemployment. Through our cafés, young people gain real world hospitality experience, skills, and confidence to create brighter futures.

As a Full-Time Café Floor Supervisor, you’ll oversee the daily operations of the café, ensuring smooth service, great coffee, and a welcoming space. You’ll lead by example, support and mentor staff, and play a key role in creating an environment where both our customers and young people can thrive.

Good coffee, Good food & Good Vibes, all at The Little Social!

What you'll be doing

• Supervising day-to-day café operations, including opening and closing procedures.
• Leading, motivating, and supporting café staff to deliver high quality service.
• Crafting rosters, delegating tasks, and keeping things running efficiently.
• Ensuring customers receive warm, genuine service that makes them want to return.
• Maintaining high standards for coffee, food, presentation, and cleanliness.
• Managing stock levels, ordering supplies, and monitoring costs.
• Supporting and mentoring young people in our Here 4 Hospitality training program.

Let’s talk about you

• You’re an experienced hospitality professional who thrives in a fast paced environment.
• You’ve got strong leadership skills and enjoy motivating a team.
• You genuinely care about customers, staff, and the community.
• You’re organised, reliable, and have a sharp eye for detail.
• You take pride in delivering excellent service and quality every day.
• You’re passionate about creating impact through your work.

A little bit about us, The Little Social 

At The Little Social you’re serving more than just a hot drink on a cold morning, you’re giving the community the power to contribute to a wider cause, one that they believe in! We are looking beyond the cup of coffee in front of us and using our platform as a tool to empower young people to lead meaningful lives. Each young person has a platform at The Little Social to build self-confidence, gain key employability skills and genuine work experience in a supportive and judgement free environment.

The Little Social is powered by Youth Projects - an independent, registered charity who provides front line support vulnerable and at-risk individuals across Melbourne experiencing disadvantage, homelessness, unemployment and AOD issues through a range of holistic and wrap around support services. Youth Projects is on a mission to provide high impact support, without judgement, full stop. 

Why should you work with us?

At Youth Projects we are very lucky to have a highly passionate and big energy team across our portfolio. We love what we do and we have fun doing it, all the while keeping things professional! We are dedicated to providing a flexible environment to help you get on top of your work-life balance and we prioritise personal development every step of the way by providing regular training and internal development opportunities! Most importantly, every day you get to see the way your work impacts real people in your community. But wait, there’s more!

• A workplace driven by purpose, people, and impact.
• A supportive environment where leadership is valued and developed.
• A supportive team with opportunities to grow and learn.
• Full-time stability with work-life balance in mind.
• Salary packaging benefits to boost your take-home pay.
• Employee wellbeing initiatives like the Employee Assistance Program 
• And of course, endless locally roasted coffee.

Have you made it this far?

If you’re still reading, we think there’s a strong chance you might be our kind of person.

👉  Send through your resume + a cover letter by clicking "Apply for the Job." 👈

Recruitment for this position will be undertaken as applications are received, and only successful applicants will be notified. Please note that it is a requirement of all Youth Projects positions that the successful applicant holds a valid Working Children’s Check or Police Check. 

Our commitment to diversity: At Youth Projects, we value diversity and believe that people from a range of backgrounds bring a variety of ideas, perspectives, and experiences that will enhance our effectiveness. We promote a workplace that actively seeks to include, welcome, and value unique contributions and encourage applications from candidates with disabilities, culturally and linguistically diverse backgrounds, and Indigenous candidates. 

Safety screening: Youth Projects is committed to being a child-safe organisation, providing an environment where children who come into contact with the organisation feel safe. Youth Projects has zero tolerance.