Job Description
Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada’s fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.
Cabot Revelstoke Mountain Lodge is a luxury destination property located at Revelstoke Mountain Resort, one of North America’s most iconic year-round mountain destinations. Known for its legendary powder, expansive terrain, and authentic mountain culture, RMR delivers unforgettable experiences in every season.
Cabot is a globally recognized leader in luxury golf, with a portfolio of award-winning destinations spanning North America and beyond. As part of the Cabot collection, Cabot Revelstoke Mountain Lodge reflects the brand’s commitment to excellence—offering elevated accommodations, thoughtful service, and immersive guest experiences that complement the natural beauty and adventure of Revelstoke.
The Custodian is responsible for maintaining the cleanliness, appearance, and safety of public areas, back-of-house spaces, staff facilities, and exterior entrances throughout the property. This role supports the overall guest experience by ensuring all areas of the resort are clean, well-maintained, and presented to Cabot's luxury standards. The successful candidate is reliable, detail-oriented, and takes pride in maintaining a clean and welcoming environment.
Key Responsibilities
Cleaning & Property Maintenance
Clean and maintain public areas, hallways, stairwells, elevators, washrooms, and staff areas.
Perform routine cleaning duties including sweeping, mopping, vacuuming, dusting, and sanitizing.
Empty garbage and recycling receptacles throughout the property.
Maintain exterior entrances and walkways to ensure they are clean, safe, and presentable.
Replenish restroom and facility supplies as required.
Complete additional duties and special assignments as directed.
Guest Service & Team Collaboration
Greet and assist guests in a friendly and professional manner.
Respond to guest questions or requests and direct inquiries to the appropriate department when necessary.
Maintain a visible and approachable presence throughout the property.
Work collaboratively with Housekeeping, Front Office, Maintenance, and other departments to support the overall guest experience.
Quality & Safety
Conduct routine inspections of assigned areas and address cleanliness concerns.
Report maintenance issues, damages, or safety hazards promptly.
Follow all cleaning procedures, safety standards, and WHMIS requirements.
Operate cleaning equipment and products safely and responsibly.
Qualifications
Previous custodial, housekeeping, janitorial, or cleaning experience is an asset; however, no experience is required as full training will be provided.
Ability to follow instructions and work independently.
Strong attention to detail and commitment to cleanliness.
Good communication and interpersonal skills.
Reliable attendance and strong work ethic.
Ability to work AM, PM, weekends, and holiday shifts as required.
Ability to lift, carry, push, and pull equipment and supplies throughout the shift.
Skills & Competencies
Strong attention to detail and commitment to maintaining a clean, safe, and welcoming environment.
Friendly, professional, and guest-focused attitude.
Ability to communicate courteously and effectively with guests, colleagues, and other departments.
Ability to remain calm, approachable, and professional when interacting with guests.
Strong problem-solving skills and ability to respond appropriately to guest concerns or requests.
Excellent organizational and time-management skills.
Ability to work independently while contributing positively to a team environment.
Dependable, accountable, and self-motivated.
Ability to adapt to changing priorities in a fast-paced hospitality setting.
Commitment to safety, cleanliness, and Cabot's luxury service standards.
Benefits
Complimentary Season Pass to Revelstoke Mountain Resort, providing access to world-class skiing and year-round mountain experiences.
Comprehensive Health, Dental, and Vision benefits following eligibility.
RRSP matching program after six months of employment.
Opportunities for career growth and advancement within a dynamic and expanding hospitality organization.
At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.
