About Us:
Black Box is a trusted global leader in Integrated Technology Solutions, known for delivering best-in-class services driving innovation to our customers across various industries. Since our inception in 1976, we have remained committed to social responsibility, striving to make a positive impact in the communities where we live and work. Our team operates with a deep sense of inspiration, competency, shared ownership, accountability, and pride that is guided by a “by all means” mindset that ensures customer success through excellence and integrity.
Whether you're just starting your career or bringing years of experience, Black Box offers a dynamic environment where you can grow personally & professionally and make a meaningful impact. We foster a culture of integrity, diversity, inclusivity, and empowerment—encouraging everyone to be their best. As one of the world’s largest Technology Solutions Integrators, we are experiencing rapid growth and success, and we invite you to be part of our journey.
Join us and gain a true sense of ownership as you contribute to high-profile, cutting-edge projects around the globe. We offer competitive compensation, comprehensive benefits, and a wide range of career opportunities designed to help you thrive.
So, if you are ready to work with some of the best and brightest in the industry, we want to hear from you!
Position Details:
What You Will Do:
Needs for Success:
What You Bring to the Table:
Work Environment and Physical Demands:
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. When possible, reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Note: This job description outlines the general nature of the responsibilities and duties executed by this position. Other responsibilities and duties may be assigned as reasonably needed or required.
Career Path Development:
Infrastructure Technician Skills Matrix
Technician
Journeyman Installer
Apprentice
Black Box University Internal Technical Study & Exam Program
Passing ≥70%
Passing ≥70%
Passing ≥70%
Fiber Optic Association (FOA) CFOS/T – Comprehensive Fiber Optic Testing Techniques
Passing ≥70%
Passing ≥70%
Passing ≥70%
Fiber Optic Association (FOA) CFOS/FC – Advanced Fiber Optic Testing
Passing ≥70%
Certification
Passing ≥70%
BICSI Technician (TECH)
Certification
Certification
Certification
Complete Applicable Manufacturer ICPs
Certification
Certification
Certification
Skills & Abilities
Competency
Ability to read, understand and interpret design documents
Authoritative
Capable
Basic
Telecommunications grounding and bonding
Authoritative
Accomplished
Capable
Accomplished
Accomplished
Basic
Accomplished
Accomplished
Capable
Authoritative
Accomplished
Capable
Authoritative
Accomplished
Capable
Authoritative
Basic
Beginner
Authoritative
Capable
Basic
Authoritative
Basic
Beginner

Black Box is a global leader in digital infrastructure solutions, delivering network and system integration, managed services, and technology products to Fortune 100 and top global enterprises. With a presence across the United States, Europe, India, Asia Pacific, the Middle East, and Latin America, Black Box serves businesses across financial services, technology, healthcare, retail, public services, and manufacturing.
Supported by a global team of around 3,600 professionals and strategic partnerships with leading technology providers, Black Box delivers end-to-end solutions in network integration, digital connectivity infrastructure, data center buildouts, modern workplace solutions, and cybersecurity. Its Technology Products portfolio enhances business operations with cutting-edge solutions in AV, IoT, KVM, Networking, Infrastructure, and Cables.