Job Description

Old Dominion Kitchen & Bath is seeking a Service Warranty Technician for its Richmond location. Old Dominion Kitchen & Bath is an industry leader in kitchen and bath design. As a member of our service team, you will address service issues in the field, delivering excellence in finished results for homeowners and contractors.

Duties / Responsibilities:

• Assists the Installation and Service teams by providing field services; and following instructions regarding punch list needs.
• Daily job site visits to complete punch list tasks, including but not limited to finish/touch-up, cabinet alignment, hardware repair, cabinet repair, door alignment, cabinet/vanity installation, countertop installation, and other related duties.
• Follows manufacturer directions and warranty requirements when installing products.
• Ensures preparedness for the day of service; Tracks time and materials as required for each installation project.
• Operates all equipment safely and responsibl
• Follows all company policies and procedures.
• Participates in training opportunities to learn new building materials and installation methods as required by location management.
• Cross-trains in other areas to expand knowledge and expertise.
• Performs other duties as assigned.

To ensure success as a Service Warranty Technician, you should have:

• High School diploma or GED
• 2 - 5 years of experience as cabinetry punch list technician; experience in construction/builder environment and fundamental carpentry skills required.
• Driver’s License with a clean driving record
• Customer service-oriented attitude with the ability to maintain a courteous demeanor with customers at all times.
• Strong verbal and written communication skills.
• Willingness to perform other duties as assigned.
• Ability to do the following:
• Operate hand tools and saws.
• Install cabinet hardware and moldings.
• Learn and follow processes, policies, and procedures.
• Pass a criminal background check.
• Maintain a clean and professional appearance.

Marsh Furniture/Old Dominion Kitchen & Bath is an Equal Opportunity Employer. The policy of Marsh Furniture is to extend opportunities to qualified applicants and employees on an equal basis regardless of an individual’s race, color, gender, age, national origin, religion, citizenship status, marital status, sexual orientation, gender identity, transgender status, physical or mental disability, protected veteran status, genetic information, pregnancy or any other categories protected by applicable federal, state or local laws.