Cabin Services Operational Administrator - Palma

Please note - This is a fixed-term position until October 2026

We pride ourselves as making easyJet base life a special place to work and our focus in the bases is to make work meaningful, fun, community driven, feel informal. From top to bottom we really look after each other, it’s also about what you put in and how we support each other to reap the benefits. That means working in teams that are positive, inclusive, united by purpose, ready to meet problems head-on, and that have your back.

Cabin Services teams help get the best out of our frontline teams to keep our customers moving in a safe and smooth way and to make sure our crew have the right stuff to do their job well. Our Cabin crew rely on us to have the right people, processes, and equipment in the right place so they know where to go to access it. The Operational Administrator enables us to be ready to provide our Cabin Crew with the best possible service, all delivered with Orange Spirit!

Read on if you:

• Have experience in administration, ideally within an airline or high-volume operational environment
• Enjoy working in a fast-paced, people-focused setting where no two days are the same
• Are passionate about supporting teams, solving problems, and making a real difference behind the scenes

The Role

As an Operational Administrator, you’ll play a vital role in supporting our base teams with all administrative activity, ensuring that base life runs smoothly and efficiently. Reporting to the Base Manager, you’ll be responsible for:

• Managing all administrative activity within the base
• Providing daily, weekly, and monthly reports for the base management team
• Processing and paying roster disruption payments accurately
• Supporting note-taking in meetings, including safety investigations and Employee Relations cases
• Coordinating joiner and leaver processes for crew, including organising base days and ensuring equipment and IDs are managed
• Supporting base communications and producing agendas and minutes for meetings
• Addressing car parking concerns and identifying long-term solutions
• Resolving or escalating crew base infrastructure or service delivery issues
• Assisting crew with administrative queries and promoting self-service
• Guiding grounded maternity crew working in the office
• Organising base events and supporting PR activities
• Providing guidance on broken or damaged devices
• Escorting and supporting base visits to ensure seamless processes
• Identifying issues for escalation and providing innovative solutions

What we’re looking for

• Previous experience in an administrative role, ideally within an airline environment
• Understanding of high-volume operational businesses
• High degree of IT literacy, including Word, Excel, and Outlook
• Excellent numerical, verbal, and written communication skills
• Well organised with meticulous attention to detail
• Ability to build positive relationships, deliver results, and adapt to change

Practicalities

This is a fixed-term position until October 2026, working 40 hours per week. The role will be based primarily in Palma (PMI) but will also cover the two other Spanish seasonal bases, Alicante (ALC) and Malaga (AGP), so flexibility to travel is required depending on business needs.

Apply
Complete your application on our careers site. As part of your application, please include a brief cover letter clearly explaining your motivations for applying.

At easyJet, we are dedicated to fostering an inclusive workplace that reflects the diverse customers we serve across Europe. We welcome candidates from all backgrounds. If you require specific adjustments or support during the application or recruitment process, such as extra time for assessments or accessible interview locations, please contact us at ma.recruitment@easyjet.com. We are committed to providing reasonable adjustments throughout the recruitment process to ensure accessibility and accommodation.