PGC Digital (India): CMMI Level 3 Company

C4C Functional Consultant

PGC Digital (India): CMMI Level 3 Company  •  Bengaluru, IN (Onsite)  •  15 days ago
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Job Description

Good Knowledge of Sales and Marketing Business Processes, E-Commerce Business Processes, Service Business Processes and Integration Knowledge of Supply Chain and Logistics.

Analyze and refine requirements for delivering the necessary features and functionalities in SAP C4HANA

Develop user stories including appropriate acceptance criteria and testing requirements Conduct Sprint Demos with business stakeholders to ensure developed solutions satisfy the business requirements.

Management of the design and requirement gathering workshops with the customer.

Build and extend SAP CX as a platform to meet customers requirement

Refining customer requirements in terms of features, user stories, and acceptance criteria to prepare for future sprints.

Demonstrating the sprint releases to the customer.

Experience in working with Atlassian toolsets (JIRA, Confluence) used for Agile Project management

Run the workshops and training sessions

Experience in Agile/Scrum Methodology and Working, Sprint Planning, Burn-down chart and other aspects

Ensuring excellent communication and collaboration between all internal and external teams

  • In depth knowledge of CRM business processes in Sales service and

    Marketing
  • Experience in conducting requirements gathering workshops and solution

    design
  • Experience on scoping and Fine-tuning the SAP C4HANA solution
  • Experience in Key user tools and screen adaptations
  • Experience in creation of Org structure, Material and customer data
  • Exposure to Integration set up with various SAP/Hybris and non-SAP

    systems
  • Experience in customizing and tailoring the reports as per customer

    requirements
  • Exposure to SAP C4HANA implementation methodology and deployment options
PGC Digital (India): CMMI Level 3 Company

About PGC Digital (India): CMMI Level 3 Company

At PGC Digital, we empower enterprises to reimagine business transformation with cutting-edge digital solutions, global delivery expertise, and a people-first culture. As a trusted partner to SAP, Microsoft, Salesforce, and ServiceNow, we bring innovation, agility, and industry know-how to deliver measurable outcomes at scale.

What we deliver

On-Demand IT Staff Augmentation – same-day IT scaling & end-to-end enterprise software support

AI + Human Expertise in Talent Acquisition – blending precision with personalization

Greenfield, Migration & AMC Projects – accelerating digital journeys from strategy to execution

Enterprise Digital Transformation & Support – secure, scalable, and future-ready

Why customers trust us

We follow proven frameworks and global standards, reinforced by CMMI Level 3, ISO 9001, and ISO 27001 certifications—a testament to our focus on quality, process excellence, and information security.

Why employees choose us

We foster a culture of growth, inclusivity, and recognition.

Our achievements include:

Great Place to Work-Certified™

India’s Best Workplaces for Women 2024

Ranked among the Best Places to Work

Why investors believe in us

We are on a clear growth trajectory with a milestone to become a public limited company by 28th August 2026. Our IPO roadmap reflects our commitment to scaling globally, strengthening governance, and creating long-term stakeholder value.

Global presence

India – Offshore delivery excellence

Canada – Nearshore innovation hub

USA – Onsite client engagement

APAC HQ in Singapore – Driving regional growth

Future footprints (2025) – Expanding in Vietnam and India to strengthen procurement & delivery

We are more than a digital partner—we are an extension of our customers’ teams, committed to creating lasting value

📩 Connect with Us!

India : 9900085366 | UK : +44-744-710-4934 | USA : +1-831-401-4811

#PGCDigital #ITConsulting #DigitalTransformation #SAP #Microsoft #Salesforce #AWS #CloudComputing #Automation

Industry
IT & Software
Company Size
201-500 employees
Headquarters
7 temasek Boulevard Hex12-07 Suntec Tower One, SG
Year Founded
2016
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