Job Description

Deadline Date: Tuesday 28 July 2026

Requirement: Smartsourcing and Vendor Manager

Location: Mons, BE

Full Time On-Site: No

Time On-Site: 80%

Total Scope of the request (hours): 700

Required Start Date: 2 September 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

Continuity management

• Contributes to the development of continuity management plans.
• Identifies information and communication systems that support critical business processes.
• Coordinates the business impact analysis and the assessment of risks.
• Coordinates the planning, designing, and testing of contingency plans.

Business situation analysis

• Plans, manages and investigates business situation analysis where there is significant ambiguity and complexity.
• Advises on the approach and techniques to be used for business situation analysis.
• Ensures holistic view adopted to identify and analyse wide-ranging problems and opportunities.
• Engages and collaborates with a wide range of stakeholders, including those at the management level.
• Gains agreement from stakeholders to conclusions and recommendations.
• Contributes to definition of organisational standards and guidelines for business situation analysis.
• Develops the change management approach and a change management plan in collaboration with sponsors, users and project teams.
• Creates and implements action plans to ensure everything is ready for the change before going live.
• Acquires change management resources and develops their capabilities to deliver the required changes.
• Gathers feedback to allow timely improvements to the change management plan and approach.
• Assesses risks and takes preventative action.
• Develops and communicates tailored change management plans for senior stakeholder groups.
• Provides guidance and makes suggestions to support change sponsors.

Supplier management

• Develops organizational policies, standards, and guidelines to ensure effective supplier management across the integrated supply chain.
• Defines the approach for commercial communications and the management of relationships with suppliers.
• Establishes a positive and effective working environment with suppliers for mutual benefit.
• Ensures that resources and tools are in place to conduct bench-marking.
• Reviews supplier analysis and assesses effectiveness across the supply chain.
• Manages risks and assures the quality of the services delivered by suppliers.
• Leads the development of comprehensive stakeholder management strategies and plans.
• Builds long-term, strategic relationships with senior stakeholders (internal and external).
• Facilitates the engagement of stakeholders in support of the delivery of services and change projects.
• Acts as a single point of contact for senior stakeholders, facilitating relationships between them.
• Negotiates to ensure that stakeholders understand and agree on what will meet their needs, and that appropriate agreements are defined.
• Oversees monitoring of relationships including lessons learned and appropriate feedback.
• Leads actions to improve relations and open communications with and between stakeholders.
• Trains others on evaluating products or services from multiple vendors.
• Advises on appropriate solutions to complex multiple vendor problems.
• Leads in the regulated use of materials and forms for the selection of products and vendors.
• Evaluates overall considerations such as product and vendor risks, and provides recommendations.
• Optimizes standard processes to maximize the efficiency of organizational products or services.
• Designs and develops product and vendor selection criteria and requirements.

Vendor Management

• Builds and maintains partnerships with multiple and/or large vendors
• Ensures the fulfilment of report and record-keeping requirements.
• Evaluates issues and terminates vendor relationships as appropriate; works with legal departments.
• Monitors supplier performance; works to resolve discrepancies between performance and agreements.
• Develops quality standards and controls for vendor selection.
• Facilitates supplier partnering arrangements that share risk.

Requirements

Skills, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognized/certified University in a related discipline and 3 years of directly relevant work experience.
• Or exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 10 years extensive and progressive expertise in duties related to the functions;
• A minimum of 3 years' experience in managing services and projects in a customer facing role;
• Experience with setting and managing outsourcing plans
• Experience with process optimization and smart sourcing projects
• Experience leading and managing teams
• Certified Outsourcing Professional (COP), Certified Supplier Relationship Management Professional (CSMP) or Certified Contract Management Professional (CCMP)
• Working knowledge and experience of NATO/NCIA procurement process and regulations.
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including Allied Command Operations (ACO) and Allied Command Transformation (ACT) or a comparable organization