Job Description

Deadline Date: Tuesday 26 May 2026

Requirement: Communication Event Officer

Location: Mons, BE

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 975

Required Start Date: 1 July 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO SECRET

Duties & Role:

• Plan, coordinate, and deliver internal and external events, including workshops, conferences, and official engagements.
• Manage all event logistics, including venue coordination, scheduling, communications, and stakeholder engagement.
• Develop event communication plans to ensure effective promotion, participation, and coverage.
• Support on-site event delivery, ensuring smooth execution and addressing any issues as they arise.
• Evaluate event outcomes and prepare post-event reports with recommendations for improvement.
• Manage and consolidate customer and stakeholder feedback received through multiple channels, including events.
• Analyse feedback and engagement trends to provide recommendations for improving communication effectiveness and stakeholder experience.
• Coordinate with internal and external departments to implement improvements based on feedback.
• Prepare reports and presentations on communication and event performance for senior management.
• Provide guidance to staff on handling feedback and stakeholder interactions in a consistent and professional manner.
• Support Senior Management in developing and implementing effective communication strategies.
• Assist in communicating key messages and strategic priorities to internal and external audiences.
• Plan, deliver, and evaluate communications across all channels.
• Lead and manage key communication and event-related projects and initiatives.
• Plan and oversee the design, content, and production of communication and marketing materials to support events and broader initiatives.
• Manage internal communications, including memos, newsletters, and announcements.
• Collaborate with internal and external stakeholders to develop and distribute communication materials.
• Ensure all communications are aligned with organizational branding and messaging.
• Build and maintain the organization's image and media library, including event coverage.
• Manage and update the Chief's blog with relevant communications and event highlights.
• Work closely with the IKM Officer to ensure SharePoint content is accurate, current, and engaging.
• Collaborate with internal teams and partner entities to generate innovative communication and event strategies.

Requirements

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and up to 1 year post-related experience;
• Experience in communications and/or event management.
• Proven ability to plan and deliver events effectively.
• Strong written and verbal communication skills.
• Good organisational skills with the ability to manage multiple priorities.
• Experience in stakeholder engagement and collaboration.
• Ability to develop and deliver communication activities across multiple channels.
• Analytical skills to assess feedback and improve outcomes.
• Ability to produce clear reports and presentations.
• Proficiency in Microsoft Office and digital communication tools.
• Professional, proactive, and able to work independently and as part of a team.
• Extensive working experience with Customer Relationship Management (CRM) toolsets