Job Description

Specialist Technician Candidates - Technical Support to Schools Program Computer Network and Systems Engineer / Specialist Technician - TSSP / Education Sector Bytewize is seeking highly experienced IT professionals to fill contract and ongoing employment positions that are available within our company. Successful candidates will be employed by Bytewize to provide ongoing technical support services to the Department of Education (Department) through the Technical Support to Schools Program (TSSP). Bytewize is a reliable and well established company that has been in business for over 23 years and part of the TSSP Program for over 20 years. These are not entry-level positions, all candidates must have a minimum of 1 years’ industry experience AND previous experience within the TSSP program OR extensive experience within the education sector is essential for consideration. The roles and responsibilities consist of managing the IT infrastructure within Departments schools. Administration of school network and server infrastructure and providing ICT support services to both the staff and students in large ICT based learning environments. Essential Technical Skills Required Ability to manage and service Windows and Apple devices on an enterprise scale Administration and support of Hyper-V virtualized server environments Administration various Windows and Linux based servers High level enterprise network administration skills required - Cisco and HP switches Administration of Cisco wireless network technologies, including wireless controllers and access points Excellent language and communication skills are essential for consideration of these roles Providing support to enterprise volume desktop and notebook computers Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required Technical documentation writing skills At least 1 year of relevant work experience Bachelor of Networking, Information Technology, cybersecurity or related fields Tasks & responsibilities Ability to manage and service Windows and Apple devices on an enterprise scale Administration and support of Hyper-V virtualized server environments Administration various Windows and Linux based servers High level enterprise network administration skills required - Cisco and HP switches Administration of Cisco wireless network technologies, including wireless controllers and access points Excellent language and communication skills are essential for consideration of these roles Providing support to enterprise volume desktop and notebook computers Extensive experience in SOE and image deployment, including the ability to provide advanced troubleshooting skills where required Previous industry experience in an educational setting is essential unless you have high levels of industry experience in a similar scale enterprise level corporate environment Extensive knowledge and experience in Department and TSSP initiatives will be highly regarded Extensive experience with planning, deployment & management of 1:1 and BYOD devices in an enterprise scale environment will be very highly regarded Ability to plan and run ICT professional development sessions and work collaboratively with the schools’ stakeholder ICT management when required Technical documentation writing skills Personal Attributes Required Highly Motivated industry professionals who have ability to work autonomously, or as part of a team as the company or Department required and/or dictates Excellent problem solving techniques with the ability to call upon available resources and escalate to senior management when required Punctual, reliable and well organized candidates need only apply Excellent human relations and people skills with a genuine passion for the ICT industry Excellent technical documentation skills and the ability to follow instructions and technical documentation accurately when required The ability to troubleshoot and fault find through a systematic process of observation and elimination, based on previous industry experience Current driver’s license and reliable motor vehicle Police and background checks will be performed on all shortlisted candidates All candidates must be fully vaccinated against COVID-19 and must provide proof of their vaccination status prior to commencement of this role Remuneration and Payment Pay rate is dependent on the candidate’s skill set and level of relevant industry experience Annual reviews on pay rates based on performance Top pay rates guaranteed to all candidates Pay: $75,000.00 – $95,000.00 per year Benefits: Company car Employee mentoring program Professional development assistance Travel reimbursement Experience: Information & Communication Technology Occupations: 1 year (Required) Work Authorisation: Australia (Required) Work Location: In person Requirements Special requirements for the role: