The Opportunity

What you'll get to do

Business

• Generate sell-out, while achieving line and sales target.
• Achieve other quantitative business objectives as required by the company such as UPT, ATV, CRM conversion, VMS, ranking by brand and market share.
• Implement cross-selling among all categories to support the awareness of each brand to ensure the sell-out axis.

Culture

• Represent Byredo by communicating its values and philosophy through all activities and interactions with customers and other team members.
• To have knowledge of the brand’s online offers and activities.
• Demonstrate a collaborative and flexible approach to support other stores and team members when required.
• Maintain an interest in the latest market trends, products, and competitors’ activity & compiling a monthly feedback report for the Store Manager- Wholesale.
• Adhere to work schedule, inclusive of time and attendance.
• Participate in all relevant training sessions and programmes as identified by the Education and Retail Management team.

Intelligence

• Maintain an up-to-date customer database to build solid relationships with customers and support future potential selling opportunities.
• Generate, maintain and report to the Store Manager- Wholesale the daily and MTD sell-out including sell-out post launch and special animation activity.
• Report the stock on hand availability to the Store Manager- Wholesale to avoid the stock shortage.

Experience

• Offer a unique experience to every customer by embracing the Puig counter protocol and selling protocol.

• Address and resolve enquiries, issues, or complaints that a customer may have and seek assistance from the Store Manager- Wholesale or other colleagues when required.
• Acquire the required knowledge to enable the best possible story telling via adequate tools: Brands’ Histories, Values & Portfolios, Fragrance Culture (Puig, the competition, and the industry)

• Use clienteling techniques and tools to connect with customers.
• Maintain all operating standards by ensuring merchandising levels, stock replenishment and organizing display as per the brand’s guidelines and the Counter protocol.
• Ensure all visual merchandising elements are well maintained and in case of any maintenance is required it is reported to the Store Manager- Wholesale.

We'd love to meet you if you have

We welcome Creators Of All Kinds. If you are unsure of meeting all the requirements but trust you have the transferable skills to excel in this role, complete the application and our teams will get in touch if you are selected for an interview.

A few things you'll love about us