Job Description

Help Lakeshore build the best team to serve the residents of Lakeshore!

Position: Municipal Bylaw Compliance Officer

Salary: $40.67 to 47.58/hr (2026 rates)

Union: CUPE

Reports to: Manager - Bylaw Compliance
Purpose of Position:
Reporting to the Manager - Bylaw Compliance, the Municipal Bylaw Compliance Officer is responsible for obtaining compliance with municipal bylaws.
Qualifications:
• 2 year College Diploma program in law enforcement or equivalent education and/or experience
• Two years of experience in a similar industry setting
• Must obtain Municipal Law Enforcement of Ontario certification within a reasonable time of hire
• Must obtain Property Standards Certification within a reasonable time of hire and maintain membership in good standing with the Ontario Association of Property Standards Officers
• Must have experience demonstrating effective written and verbal communication skills
• Must have experience demonstrating strong organizational and interpersonal skills; tact and sound judgment
• Must hold and maintain a valid Ontario driver’s license as a condition of employment
Knowledge:
• Working knowledge in building, construction, plumbing, electrical and heating
• Knowledge of Building Code, Property Standards, Municipal by-laws and other relevant legislation
• Knowledge of the legal process, court, giving testimony
• Experience dealing with the public
• Knowledge of Occupational Health and Safety Act
• Capable of recognizing hazards and be able to translate same into operational recommendations and requirements
Major Responsibilities:
• Enforce the by-laws of the Municipality. Most common by-laws enforced are property standards, yard maintenance, zoning, animal control, parking and pool enclosures.
• Tactfully respond to those who file a complaint with respect to a by-law issue.
• Attend to properties to investigate a complaint including note taking and photographs.
• Attempt to achieve by-law compliance directly with the owner.
• Issue orders to comply with by-law when necessary.
• Retain and direct contractors to bring properties into compliance with by-laws.
• Assist with the preparation of by-law prosecutions, including providing court testimony and at property standards appeal hearings.
• Comply with OHSA as well as the Municipality of Lakeshore’s Health and Safety Policies and Procedures.
• Other related duties as assigned.
Decision Making and Judgement:
• Work is performed under the general direction of the Manager – Bylaw Compliance. Reference is available to the Ontario Buildings Code, Property Standards and all Municipal by-laws.
• Recommend orders and charges to the Manager
Physical Skill and Effort
• No special physical skills required.
Contacts:
Internal:
• Daily contact with office staff and Manager.
External
• Daily contact with complainants, property owners, law enforcement and other stakeholders
Working Conditions:
Environment
• Some work in an office environment but mostly work outdoors at 35 hours per week. Hours of work may fluctuate.
• Some exposure to adverse weather conditions and other undesirable environmental characteristics is required.
• Some travel may be required.
Control over Work Schedule
• Occasionally required to work beyond normal office hours to meet deadlines.
• Evening and weekend hours will be regularly required.
• Overtime as specified in the Collective Agreement with CUPE Local 704.2
Core Competencies
Customer Service Communication Time Management
Conflict Resolution Professionalism Handling Unexpected Situations
Self-Motivated Responsibility Reliability
Problem Solving Credibility Approachable

As an inclusive employer, the Municipality of Lakeshore is committed to providing a fully accessible recruitment process. Please contact us at any time during the recruitment process and let us know what accessible supports you may need. The Municipality is also committed to ensuring that personal information will remain confidential under the authority of the Municipal Freedom of Information and Protection of Privacy Act.