What you’ll be responsible for

Working closely with the Procurement Team and colleagues across the business, you will be part of a centralised buying function, providing coordinated and consistent procurement support. You'll help deliver a high-quality service across the end-to-end requisition lifecycle, ensuring business needs are met efficiently, accurately and in line with company processes.

Key Responsibilities

1. Raise, manage and maintain accurate records of requisitions and purchase orders, ensuring compliance with company policies and supporting value-for-money outcomes.
2. Process information relating to invoices, goods and services received, and follow up outstanding goods receipts or confirmations to facilitate timely payment.
3. Resolve parked, blocked and disputed invoices by validating requisition, purchase order and goods receipt data, working collaboratively with colleagues and suppliers to identify solutions.
4. Monitor and manage workflows, including shared inboxes and application requisitions, ensuring actions are progressed in a timely manner.
5. Maintain accurate records of transactions and activities.
6. Follow established business processes and support the wider Procurement Team in delivering an effective service.
7. Build positive working relationships with colleagues across the business to understand and respond to their procurement needs.
8. Provide first-line support and guidance to colleagues on buying activities and the systems used.
9. Produce reports on activity, spend, efficiency and performance to support decision-making and continuous improvement.
10. Handle information in accordance with data protection, confidentiality and Welsh Water policies and standards.
11. Undertake other reasonable duties as required to support business needs and team objectives.

About you

The following are essential requirements for this role.

Experience

• Demonstrable experience and knowledge of procurement processes and principles.
• Excellent stakeholder engagement, collaboration and communication skills.
• Experience working in a fast-paced environment with clear objectives and deadlines, where individual contributions support wider organisational goals.

Knowledge & Skills

• Passionate about delivering excellent service and putting customers at the heart of what we do.
• Highly effective numerical, verbal and written communication skills.
• Adaptable and responsive to changing priorities and business needs.
• Good understanding of data protection and confidentiality, with the ability to apply these principles appropriately in the workplace.
• Confident in using Microsoft Office and other digital tools.
• Excellent attention to detail and a high level of accuracy.
• Effective planning, organisation and time management skills.
• Friendly, supportive and approachable, with the ability to build positive working relationships across the organisation.

Good to know

Benefits

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