T2 Tea

Buyer - Tea

T2 Tea  •  Collingwood, AU (Remote)  •  5 hours ago
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Job Description

Looking for a role that fills your cup? Good news, T2 Tea is looking for a Buyer - Tea to join its passionate team.

If you are collaborative, you’ll thrive in an environment where creativity and purpose come together, teams are empowered, and the T2 experience is shaped across every touchpoint.

About Us

We’re T2, a tea brand known for its delicious tea made with premium, sustainable ingredients. Every day, we love to excite our customers by inviting them into our world of tea, online and in our retail stores across Australia and New Zealand.

Like our teas, our people are unique and diverse. We believe every team member brings different experience and skills to each role which is invaluable to T2. In return we provide training, incentives and encourage an inclusive culture through our policies and initiatives.

Today, we’re part of LIPTON Teas and Infusions, the world’s largest tea business. For our team, this connection opens opportunities to build global relationships, expand your career globally and participate in global programs and industry-leading initiatives.

We’re also proudly B Corp Certified, get to know more about us at: https://www.t2tea.com

About the role

Reporting to the Head of Buying, the Buyer – Tea is responsible for creating and delivering an innovative portfolio of flavour-first teas that delight our customers and drive commercial growth. Working closely with trusted supplier partners, you’ll develop clear product briefs, guide flavour development through multiple tasting rounds, and manage new product development from concept through to launch.

You will LOVE tea and bring genuine flavour expertise, sensory evaluation skills and an understanding of tea trends to every product decision. This role combines creativity with commercial thinking – identifying market opportunities, monitoring category performance, and translating customer and trading insights into future innovation. Your passion, agility and strong organisational skills will be on show, along with your ability to build strong, trusted relationships with our supplier partners.

Your day-to-day will include:

  • Leading the development of new tea blends and seasonal collections that align with T2’s flavour-first philosophy
  • Developing clear creative briefs for supplier partners & managing the end-to-end NPD process from concept through to launch
  • Tasting & evaluating tea samples, providing clear, constructive feedback to suppliers until the desired flavour profile is achieved
  • Building strong, collaborative relationships with our supplier partners (based primarily in Europe), acting as the key point of contact throughout product development
  • Analysing sales trends, customer feedback and market data to identify range opportunities and address performance gaps
  • Maintaining accurate product master data, Spec Sheets & NetSuite records, including naming, copy, ingredients, weights & NIP
  • Closely aligning with our Quality & Compliance Manager to ensure all products meet food safety, labelling and regulatory requirements, including FSANZ legislation
  • Actively coaching and sharing knowledge, insights, and best practices with store team members to build collective capability and consistency.

To be successful in this role, you will ideally have:

  • A Diploma or Business/Commerce degree
  • Previous experience in tea or a similar raw material/beverage category, ideally in an NPD or product development role
  • Strong sensory evaluation and flavour expertise, with the ability to give clear, supplier-ready feedback
  • Commercial judgement – able to balance creativity against margin, quality and operational requirements
  • Proven ability to build strong, trusted relationships with supplier partners and cross-functional teams
  • Strong planning and organisational skills, with the ability to manage multiple NPD projects simultaneously
  • Flexibility to connect with our supplier base (based primarily in Europe) around 5pm AEST
  • Strong communication and presentation skills, comfortable presenting confidently to internal stakeholders

Life at T2

  • Enjoy a 50% discount to spoil yourself, plus endless cups of tea.
  • Get recognition and rewards. T2 celebrates our teams' contributions through our Moment Makers program, featuring exciting prizes.
  • Volunteer leave day per year with a purpose aligned organisation.
  • Workplace policies with impact: Gender equity policy, Equitable remuneration policy and Flexible working arrangement options
  • Employee Assistance Program (EAP).
  • T2 Community Crew ensures we celebrate every occasion in the calendar – bringing fun & excitement to life at T2.
  • Our head office is located in vibrant Collingwood, conveniently close to a range of great cafés and well‑connected public transport options, including both train and tram services. We also offer a hybrid working arrangement.

About the application process

Don’t feel like you meet every single requirement? Still apply! We’d love to receive your application if most of your experience matches and you think you’ll thrive in this role.

All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

No agencies please – we have this one brewing in-house.

Sounds like your cup of tea? Apply now!

T2 Tea

About T2 Tea

Since we were founded in 1996, every day, cup by cup, we have taken the joy of tea to new heights by doing tea differently. From small beginnings in Fitzroy, Melbourne, we have grown a community of tea lovers through reimagining the humble tea leaf, the ways we brew it, serve it and share it.

Today, our innovative (and delicious!) product development continues, combined with ambitious sustainability achievements, a fast-growing online store, a lively distribution centre a welcoming support office in Collingwood and over 70 retail stores across Australia, New Zealand and Singapore.

Our retail experience is known for being immersive and enticing, and the team brings this to life daily. Our stores are beautifully stocked with our iconic products and delicious samples are brewed. Team members are trained to be tea experts who are passionate about the flavours, the stories of each product, and finding teas to match our customers’ different tastes.

The support office can be found on a bustling street in Collingwood, Melbourne. Designed to reflect its eclectic surroundings and fueled by endless pots of tea, this is where our unique blends and original designs are developed and where our cross-functional teams collaborate and deliver strategy, operations, technology, brand, e-commerce, wholesale and more.

The distribution centre is the operational hub of the business – ensuring our delicious tea, teawares and gifts are distributed to stores as well as fulfilling online orders that are delivered to our customers’ doors. Supported by a team of 30 team members and located in the western suburbs of Melbourne, it is an energetic environment.

We are looking for people from all backgrounds and experiences to join us across our stores, the support office and the distribution centre – you will be an important part of the T2 tea-m.

Industry
Retail & Ecommerce
Company Size
201-500 employees
Headquarters
Collingwood, AU
Year Founded
1996
Website
t2tea.com
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