This position is responsible for planning and coordinating material flow to support production at the AOS sites, while maintaining effective supplier relationships to ensure the best overall cost, quality, and delivery performance. The role partners cross-functionally to align demand, inventory, and supply plans, and maintains ongoing correspondence with suppliers to resolve quality issues, delivery concerns, and other supply disruptions.
Develop/maintain supply plans to support production requirements, including review of demand signals, forecasts, and schedule changes.
Create, analyze, and maintain material requirements (MRP) inputs/outputs to ensure correct planning parameters (lead times, MOQ, safety stock, lot sizes) are accurate and effective.
Coordinate with NAWH Procurement on pricing/terms as needed by providing volume, demand, and inventory data to support sourcing and cost decisions.
Maintain ongoing correspondence with suppliers.
Plan/release purchase order/blanket order releases in accordance with the approved production plan and material requirements.
Support invoice resolution by validating receipts and pricing alignment and coordinating with AP to clear discrepancies.
Coordinate MRO replenishment planning as assigned, ensuring stocking levels and service levels support site needs.
Confirm timely and complete receipts against production requirements; investigate and resolve shortages, overages, and late deliveries.
Track supplier on-time delivery and quality performance; communicate issues, maintain documentation, and drive recovery plans with suppliers.
Manage inventory to achieve service, accuracy, and inventory turns targets through proactive planning, parameter maintenance, and exception management.
Plan, coordinate, and communicate blanket/purchase order releases and schedule updates to support production requirements and capacity constraints.
Maintain inventory levels and safety stock settings in alignment with inventory turns goals, lead times, and demand variability.
Drive root cause analysis and corrective action with suppliers and internal stakeholders when quality or delivery performance is non-compliant.
Maintain ethical and compliant supplier interactions and ensure communication and documentation meet company and regulatory expectations.
Maintain system data required for planning and execution and support ordering and invoice payment workflows.
Build alliances across departments (Production, Engineering, Quality, NAWH Purchasing, Logistics, Finance) to align priorities and resolve constraints.
Measure and monitor supplier performance in on-time delivery, lead-time adherence, and cost of poor quality; communicate trends and corrective actions.
Coordinate dispute resolution with suppliers related to shortages, damaged goods, quality defects, delivery failures, and related credits/debits.
Coordinate returns of non-compliant merchandise in conjunction with Quality and the supplier, including required documentation and replacement timing.
Continuously evaluate supply and planning options to improve service levels, reduce shortages, and optimize total delivered cost (with NAWH Purchasing).
Collaborate in the selection of suppliers and subcontractors according to company procedures, providing planning inputs.
Develop and/or improve planning, analytics, and systems skills vital for business growth.
Anticipate and adapt to change by re-planning quickly in response to demand shifts, constraints, and supplier performance.
Ensure internal/external customer satisfaction through high plan adherence, clear communication, and timely issue escalation.
Work toward meeting department and company objectives such as inventory reduction, improved schedule attainment, and reduced expedites.
Other responsibilities may be assigned as needed.
College degree in Business preferred
Minimum five (10) years’ or related work experience in a manufacturing environment
ADDITONAL QUALIFICATIONS
A.O. Smith Enterprises Ltd welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. For more information please contact Human Resources or access our Accessibility Plan at www.hotwatercanada.ca
Celebrating its 150th year of business, A. O. Smith is a leading global water technology and manufacturing company that proudly employs more than 12,000 people who together provide water heating and water treatment solutions.
The company is headquartered in Milwaukee, Wisconsin, with operations in the United States, Canada, Mexico, China, India, the United Kingdom and the Netherlands. The company also has sales and distribution in more than 60 countries around the world.
As a global water technology leader, A. O. Smith applies innovative technology and energy-efficient solutions to products marketed worldwide. Our focus is on building this platform through new product development, global expansion, strategic acquisitions and partnerships.
