Butler Automotive Group (Acura, Ford, Hyundai, Kia)

Butler Toyota Service Acquisition Specialist

Butler Automotive Group (Acura, Ford, Hyundai, Kia)  •  Macon, GA (Onsite)  •  2 days ago
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Job Description

BUTLER AUTOMOTIVE GROUP

Job Title: Service Acquisition Specialist

Department: Sales

Reports To: Internet Sales Manager

Butler Toyota is seeking a motivated and customer-focused Service Acquisition Specialist to join our growing team. This role is essential in driving service department growth by proactively connecting with customers, building relationships, and promoting service opportunities that enhance customer retention and satisfaction.

What We Offer

  • Competitive pay with performance incentives
  • Comprehensive benefits package (medical, dental, vision)
  • Paid time off and holidays
  • 401k Plan
  • Career growth opportunities within the Butler Automotive Group
  • Supportive team environment and professional training

ESSENTIAL DUTIES include the following. Other duties may be assigned.

  • Proactively contact current and previous customers to encourage service appointments
  • Follow up with customers regarding maintenance recommendations, recalls, and service specials
  • Schedule service appointments efficiently and accurately
  • Build strong, ongoing customer relationships to increase repeat business
  • Maintain detailed and accurate customer records in CRM systems
  • Collaborate with service advisors and management to meet department goals
  • Deliver exceptional customer service through phone, email, and digital communication

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Diploma or equivalent combination of education and experience.

Butler Automotive Group (Acura, Ford, Hyundai, Kia)

About Butler Automotive Group (Acura, Ford, Hyundai, Kia)

Butler Automotive Group is a family of new and used automotive dealerships, service centers, repair facilities, and vehicle rental agencies serving Southern Oregon for over four decades. With a commitment to exceptional customer service and a dedication to supporting our community, the Butler family of dealerships has grown from a single dealership in Ashland to a company that employs over 120 people at multiple locations in Ashland and Medford and supports more than 35 community and non-profit organizations.

Founded in 1976, Butler Automotive Group is comprised of four auto dealerships Locally owned and operated. Butler Ford, Butler Acura, Butler Hyundai, Butler Kia, the Butler Collision repair center, rental division, and service centers provide customers the same honest, transparent, and caring customer service that Chuck and Linda created the foundation of their first dealership.

As the Butler Family of Dealerships grows and evolves to meet the needs of our customers, we remain dedicated to the tireless attention to detail, passionate involvement in our community, and “Customers First” mentality that have served as the backbone of our company for over 40 years.

Industry
Automotive & Mobility
Company Size
51-200 employees
Headquarters
Ashland, OR
Year Founded
1976
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