We are proud to offer excellent opportunities for talented individuals to join the roaring team of MGM China.
我們誠邀才華出眾的您，把握美高梅中國事業機會，與金獅再闖另一座高峰。
Job Responsibilities:
Focus on delivering dedicated, highly personalized services throughout the guest’s stay, ensuring all accommodation, dining, and itinerary needs are met with meticulous attention to detail
Provide the highest level of personalized service, including arranging transportation and reception, front desk services, luggage handling, concierge services, dining and entertainment arrangements, and making every effort to coordinate and fulfill each guest’s request
Welcome guests with a friendly and professional attitude; demonstrate a high level of focus and attentiveness, strong adaptability in service approaches, effective crisis management and problem-solving skills, and in-depth knowledge of all service criteria under the Forbes Travel Guide rating system
Respond to guest inquiries or complaints with strong communication skills, provide appropriate follow-up, and report matters to supervisors in a timely manner
Job Requirements:
Minimum of one year or above relevant customer service experience in a five-star hotel is required
Excellent command of Cantonese, Mandarin, and English
The resorts and casinos of MGM Resorts International™ are some of the most famous in the world. Our 28 destinations are renowned for their winning combination of quality entertainment, luxurious facilities, and exceptional customer service.
We are actively expanding our presence globally, with potential developments in a number of domestic and international markets. At MGM Resorts International, we are all striving together to deliver an enticing blend of entertainment to every corner of the world.
Many of our resorts are located in Las Vegas. Las Vegas features three of the largest convention centers in the U.S., spectacular entertainment, attractions, shopping, and world-famous resorts. Whether dancing fountains, incredible stage productions, casino action, museums or natural attractions such as Lake Mead, Vegas offers something for everyone. A stroll down our streets takes you around the globe, with recreations like climbing to the top of the Eiffel Tower or taking a Venetian gondola ride. From shimmering resort pools and spa rejuvenation to nonstop nightlife, Las Vegas promises an unforgettable career destination.
With all of our unique and spectacular resorts and casinos, MGM Resorts International has a world of opportunities for you to discover excitement and rewards as you provide our guests with a wonderful and memorable experience. Take a closer look at our properties. We think you'll find an opportunity that's right for you. The 81,000 global employees of MGM Resorts are proud to be recognized as one of FORTUNE® Magazine’s World’s Most Admired Companies®.
