Job Description

Filinvest Company: Crimson Resort and Spa Mactan

MEETS AND EXCEEDS CUSTOMER AND TEAM MEMBERS' EXPECTATIONS BY PROVIDING Unique Guest Experience service and teamwork

• Provides value‑added service to customers by doing whatever is reasonable and possible to meet or exceed customer expectations.
• Communicates effectively with customers, co‑workers, and supervisors.
• Demonstrates teamwork by cooperating and assisting co‑workers as needed.
• Handles difficult situations effectively.
• Meets Unique Guest Experience service standards.
• Performs other duties as required to provide service excellence.

FOOD PRODUCTION

Prepare raw meat products

• Prepares raw meat products such as sausages and cooked meat products such as pies.
• Makes mince, sausages, and other small goods as instructed or required.
• Prepares marinated meats, value‑added, and ready‑to‑cook dishes for restaurants.

Food storage

• Weighs and checks stock quality upon receipt.
• Keeps meat, poultry, fish, etc., in proper storage.
• Stores meat, poultry, etc., as per the required procedures to prevent food contamination and spoilage.
• Makes sure meat is stored at the correct, low temperatures.

SANITATION AND HYGIENE

• Keeps work area and utensils/tools clean.
• Ensures machines and equipment are in good working condition.
• Ensures staff keep their work area clean after preparation of food.
• Maintains cleanliness and stocking of coolers and storage areas.
• Assembles, operates, and ensures the proper use of mincers, grinders, mixers, patty‑forming or sausage‑forming machines, if any.
• Ensures machinery and equipment are in good working condition.
• Sharpens knives regularly.
• Keeps knives and other tools clean and sharp.

GENERAL RESPONSIBILITIES

• Keeps immediate superior promptly and fully informed of all problems or unusual matters of significance.
• Performs all duties and responsibilities in a timely and efficient manner in accordance with established Hotel/Resort policies and procedures to achieve overall objectives of the position.
• Maintains a favorable working relationship with all other Hotel/Resort employees to foster and promote a cooperative and harmonious working climate.
• At all times, projects a favorable image of Crimson Resort & Spa, Mactan to the public.
• Performs any other duties and tasks that may be assigned by immediate superiors from time to time.