Job Description

Function (Scope and Main Purpose of Job)

Accountable for clearing restaurant tables of dirty dishes and dirty linen in a fast and efficient manner. The Live Casino·Hotel guest experience is enhanced with clean, and organized dining areas.

*PENDING PGCB APPROVAL*

Responsibilities

Core Service Standards

CLEAN: Must make the property shine and look impeccable while maintaining a neat CLEAN and crisp personal appearance.

SAFE: Must make guests feel SAFE and comfortable through creating a worry free, carefree experience.

FAST: Provide FAST and efficient service with accuracy. Meet service time requirements and anticipate guest needs.

FRIENDLY: Greet each guest with FRIENDLY welcomes, making eye contact and smiling. Use H.E.A.R.T. steps to ease guest concerns. Say thank you to departing guests.

FUN: Work passionately as a team to create a FUN experience both for everyone who works and plays here.

Specific Responsibilities and Duties

• Responsible to stock wait stations, bar and host stand.
• Responsible for bringing ice as needed.
• Responsible to clear tables of dirty dishes, linen, silverware and transport to kitchen via bus cart.
• May assist host and hostesses to seat patrons.
• Responsible for resetting tables after they have been cleared.
• Other duties as assigned.

Qualifications

Job Requirements (skills, knowledge, and abilities)

• Ability to organize and be creative. Knowledge of sanitation and health department regulations for safe handling of food.
• Ability to use a cash register, credit card machine, point of sale machine, restaurant bar equipment, and equipment.
• Ability to read simple instructions.
• Knowledgeable of Alcohol Beverage Control laws, health regulations, and PPE (Personal Property Equipment).
• Excellent communication skills needed.

Educational Requirements

• Education: A high school diploma or GED equivalent.
• Experience: One (1) year food service experience. (Preferred).
• License: Must be able to obtain and maintain a valid gaming license.

Physical Requirements

• Ability to stand and walk continually throughout a scheduled shift.
• Ability to bend, stoop and reach while carrying dishes, product, equipment, trash/waste weighing up to 50 pounds.
• Ability to push bus cart and carry trash/linen bags weighing up to 50 pounds.

Working Conditions

• 24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees.
• Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises
• You will work in an environment where smoking is allowed.