Job Description

ABOUT THE POSITION

The Palace is looking for bussers to fill out their team on a part-time permanent basis. The busser is responsible for several key functions in the successful operation of the bar, including keeping tables and surface areas clean and organized, assisting where needed, and ensuring patrons are enjoying their time in a clean environment. If you enjoy a fast-paced professional work environment, are flexible, and are looking to gain service experience, this is the job for you.

WHO WE ARE

Concorde Group entered Calgary's hospitality scene in 1987 with the opening of Republik, a college bar dedicated to alternative music fans and 34 years later has grown to become one of Canada's largest and most diverse hospitality companies. Now with 20+ establishments under its banner, each with its own unique vision, Concorde Group remains focused on bringing exceptional dining and entertainment experiences to Calgary. Whether you're looking for a seat on a patio, a gourmet meal, a counter-served burger and shake or a night out on the town, Concorde Group is always at the heart of fun offering something for all Calgarians.

WHAT YOU'LL GET

• Competitive hourly wage
• Gratuities
• Duty meals
• Extended health benefits after 90 days for employees working 28+ hours per week
• 25% Company-wide food & beverage discount & access to frequent local business discounts/specials

WHAT YOU'LL DO

• Remove used glasses, cans, etc. from tables after patrons are done
• Wipe up water spills, food stains and dirt from tables
• Ensure all furniture is organized and tidy
• Assisting bartenders when needed
• Lift and cut 25lb blocks of ice to specifications set by the Regional Bar Manager using a bandsaw.
• Assist bar staff in setting up the restaurant, including the preparation of syrups, infusions, garnishes, carbonating, and batching cocktails
• Help maintain cleanliness & order of all restaurant surfaces.
• Assist staff in maintaining and stocking supplies including but not limited to: retrieving ice, polishing cutlery, running food, clearing tables and taking payments.
• Efficiently clear and clean tables to facilitate guest turnover.
• Welcome and greet guests as they enter the establishment.
• Be ready to answer any questions about food, beverages or other restaurant functions and services.
• Be ready and willing to provide support as needed to ensure the smooth and efficient operation of the restaurant as directed by the head of prep.
• Execute any other tasks required

WHAT YOU HAVE

• Previous restaurant experience is preferred.
• Strong communication skills with ability to establish and develop relationships with employees, partners, vendors, and customers.
• Well organized with a strong attention to detail and exceptional time management
• Ability to fluently communicate in both written and verbal English
• Must have a basic knowledge of the dining room, service procedures and functions.
• Possesses basic math skills, can handle money, and operate a point-of-sale system.
• Ability to maintain professionalism, control, and composure in difficult and stressful situations.
• Comfortability with large crowds
• Experience in working late nights
• Pro Serve Certification required but can be obtained within 30 days of joining.
• WHMIS Certification is required but can be obtained once hired.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift and easily maneuver trays of food frequently weighing up to 20 to 25 pounds.
• Must be over 18 as alcohol service and open scheduling availability is a requirement.