Job Description

Be a part of something exciting!

La Popular is a chef-driven concept born in Mexico City, one of the world’s most exciting culinary hubs. Since launching in Roseville, CA in 2022, we’ve expanded to Austin, Porter Ranch, and Claremont—with more locations on the way.

Our mission is simple: serve authentic Mexican food with bold flavors, in a space that feels alive and welcoming. And that comes down to our people.

We’re building a team that brings:

• Energy – A positive attitude and genuine enthusiasm that lifts everyone around you.
• Discovery – A constant curiosity to learn, grow, and explore new flavors, ideas, and ways to improve.
• Community – A mindset of connection and collaboration—with our guests and with each other.

If that sounds like you, we’d love to have you on the team.

The Perks!

• Competitive hourly wages plus tips
• Weekly Pay
• Fun & Fast Paced Environment
• Company contests that include experiential trips to exciting beverage and food destinations
• Employee Assistance Program - focusing on mental health providing licensed counseling, community support and much more. Available for all team members and their families
• Huge Growth and Development Opportunities- Over 65% of our team is promoted from within.
• Employee Discounts

Purpose of the Position
The Busser plays a key role in creating an exceptional guest experience by providing friendly, efficient, and attentive support to both guests and team members. This position assists in maintaining a clean and organized dining environment, delivering food and beverages, and ensuring that all guests receive prompt and courteous service. The Busser is a non-exempt position that reports directly to the General Manager and indirectly to other members of the management team.

Essential Job Functions

• Greet guests with a friendly and outgoing attitude, embodying the brand’s values.
• Provide consistent, timely, and professional assistance to guests and team members.
• Maintain punctual and reliable attendance, following all company policies and procedures.
• Communicate effectively with both Front of House (FOH) and Kitchen staff to ensure smooth operations.
• Work efficiently in a fast-paced environment while maintaining attention to detail and a sense of urgency.
• Assist with take-out orders, packaging, and accuracy.
• Deliver beverages using a tray and ensure correct table and bar seat placement of food and drinks.
• Operate the point-of-sale (POS) system accurately when required.
• Maintain thorough knowledge of the menu and bar items to assist with guest inquiries.
• Bus, clean, and sanitize tables quickly and efficiently throughout service.
• Polish and roll silverware, restock condiments, and ensure wait stations are fully supplied.
• Transport dishes, glasses, and utensils between dishwashing and cook line areas.
• Assist with seating guests, answering phones, and providing support to the host team as needed.
• Perform opening and closing duties, including cleaning, restocking, and basic food prep tasks.
• Follow state and federal laws regarding alcohol service.
• Maintain clean and stocked restrooms throughout the shift.
• Adhere to all state and local safety regulations.
  
  

Qualifications

• Must be at least 18 years of age.
• Valid RBS/Alcohol Awareness Card (if required by location).
• Current Food Handler Safety Training Card.
• Strong communication skills and the ability to work well in a team-oriented environment.
• Ability to lift, carry, and transport trays, dishes, and supplies in a fast-paced setting.
  
  

Equipment Used

• Point-of-Sale (POS) system
• QSR/Expo screen
• Beverage and coffee machines (where applicable)
• Assorted knives, scissors, china, flatware, and trays
• Yelp Waitlist (where applicable)
  Telephones
  
  

Physical Demands and Work Environment

Position requires prolonged standing, bending, stooping, twisting, lifting products and supplies, and repetitive hand and wrist motion; working with and around hot, cold, and hazardous equipment in a fast paced and congested environment that will occasionally be loud, hot, and/or physically demanding.

At-Will Statement & Job Description Disclaimer

This position is at-will. Bussers have the right to resign at any time, for any reason, with or without notice, with or without cause. Likewise, La Popular has the right to terminate employment at any time, for any reason, with or without notice, with or without cause. This at-will employment relationship will remain in full force and effect notwithstanding any changes that may occur in position, title, pay or other terms or conditions of my employment with La Popular. This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Nonessential functions of the job may be required to perform other related duties as assigned.