Job Description

About Banner House at T Bar M

Founded in 1972, T Bar M Racquet Club has served as the premier private members tennis and racquet Club for Texas and the greater southwest region. It is internationally recognized as a best-in-class training facility for competitive, professional, semi-professional and social tennis for adults and children, while also offering a range of health and wellness amenities, including a gym, chiropractic and sports medicine services and group fitness classes.

In June 2022, Dallas-based WoodHouse acquired T Bar M and is renovating and enhancing the property, creating a world-class racquet Club. The evolved Club will house the classic tennis club and facilities in a fresh new environment. The Club’s brand and amenities will continue to cater to individuals and families in search of a social and communal anchor that is grounded in an active, health and wellness-focused mindset.

The new Banner House at T Bar M will include 21 tennis courts (8 indoor courts, 3 Euro red clay courts and 14 outdoor courts), 2 padel courts, 8 pickleball courts, retail/pro shop, a resort style pool, taqueria, private events, lounges, restaurant and bar. In addition to these amenities there is a 12,000 SF Fitness Center with best-in-class training equipment and state of the art locker rooms, including a cold plunge, dry sauna and hot tub. Paired with the new Club house and Fitness offerings is a full service Wellness, Spa and Chiropractic offering with 6 treatment rooms for massage/facials, IV’s, injectables and 3 chiropractic rooms for adjustments, soft tissue therapy, needling, and more.

About The Role

At Banner House, a Busser plays a crucial role in providing an organized, clean, and exceptional member and guest experience. The Server Assistant supports the runners, servers, and management team by efficiently cleaning and resetting tables, ensuring the availability of flatware and plates, and promptly addressing guest needs. Also assisting in restocking necessary items, such as napkins, straws, glassware, and assistance in dishwashing if needed.

What You'll Do

• Complete training to gain comprehensive understanding of our products, service procedures, and house standards. Prepare all tables before service, ensuring that place settings are meticulously arranged.
• Ensure the appropriate table settings and China are used for different meal services throughout the day (breakfast, lunch, or dinner), including arranging mise en plas items like salt, pepper, sauces, and sugar bowls.
• Stock all stations at the beginning of the shift (plate ware, water and wine glasses, and silverware), and maintain their cleanliness and availability throughout service.
• Maintain your designated section, ensuring water is promptly delivered upon guests’ arrival. Also, assist other sections as necessary.
• Clear table of plates and remove silverware and glassware between each course. Subsequently, wipe down and reset tables for new guests.
• Polish silverware and ensure proper storage according to established standards.
• Complete assigned side work before and after service (refer to side work sheets for details)
• Ensure that the bar area’s cabinets and shelves are fully stocked before service (glassware, silverware, and plates).
• Remove all dirty linens from stations and ensure trash is emptied and the area is clean.
• Willingness to come early to shift to attend all Pre-shifts.

Qualifications

• Minimum of 1 year of experience in a similar role.
• Flexibility in working schedule, including weekends and holidays when needed.
• Ability to understand and follow both written and verbal instructions.
• Detail-oriented with the ability to multitask and thrive in demanding, fast-paced environments.
• Basic verbal communication skills