Job Description

Summary Statement:

The Busperson is an integral support to both front of the house and back of the house, ensuring a memorable and seamless guest experience. The Busperson will assist the team by ensuring that every guest’s needs, and special requests is met.

Primary Job Duties: Includes but is not limited to:

• Maintain service stations and perform assigned side work duties before, during and after shift.
• Restock the dining room and side stations with cutlery, condiments and linen.
• Assist your neighboring team member with service.
• Obtain and maintain position-specific licensing.
• Use personal device/cellular phone for job related operational tasks, job duties, review of company documents, etc.
• Perform other job-related duties as requested.

Qualifications: Includes but is not limited to:

• Excellent customer service skills.
• Ability to work varied shifts, including nights, weekends and holidays.

Preferred:

• Previous experience working in a large, luxury resort setting.

Minimum Education and Experience:

• At least 18 years of age.

Preferred:

• At least one year of previous Busperson experience in a similar or related field.

Certificates, Licenses, Regulations:

• Proof of eligibility to work in the United States.
• Position required Licenses:
• Alcohol Awareness Card
• Food Handler

Physical Demands:

The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be tolerant to varying conditions of noise level, temperature, illumination and air quality.
• Prolonged sitting/standing.
• Bending and reaching.
• Transporting, pushing, pulling, lifting and maneuvering items weighing up to 10 lbs.
• Eye/hand coordination.
• Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (SDS) and other instructions.

At Resorts World Las Vegas, we believe that every member of our team is an ambassador and is essential to the success of our company. We expect all Team Members to take personal ownership in ensuring everything they do is in the best interest of the company and that all will adhere to our five core non-negotiable responsibilities.

• Everyone is an Ambassador–No matter where you work at Resorts World Las Vegas, it is your responsibility to treat this property like you would your own home. No one gets hurt, everyone feels secure, the environment is clean, and every guest gets what they need.
• Everyone works in Safety–If you have a safety concern, it is your responsibility to address it by correcting it or notifying the appropriate department or individual.
• Everyone works in Security–If you See Something, it is your responsibility to Say Something. You must notify the appropriate department or individual if you feel there is a security concern.
• Everyone works in EVS–If there is trash on the floor, it is your responsibility to pick it up. If it is a mess that needs more attention, it is your responsibility to notify the appropriate department or individual.
• Everyone works in Guest Experience–If a guest needs assistance, it is your responsibility to assist that guest and do so with a smile. If the guest needs more assistance than you can provide, it is your responsibility to notify the appropriate department or individual.