Job Description
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.
We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.
At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.
Key Responsibilities:
- Develop and execute the Business Unit strategy in alignment with corporate objectives, ensuring sustainable growth, profitability, and market leadership.
- Lead sales, marketing, and commercial operations for the Therapeutic Dermatology & Biologics portfolio across all channels.
- Define and implement annual business plans, commercial policies, and go-to-market strategies aligned with market dynamics and business priorities.
- Monitor market trends, competitive landscape, and customer insights to identify growth opportunities and proactively adapt business strategies.
- Drive the overall IDS strategy by aligning business objectives and customer engagement with Galderma’s holistic dermatology approach.
- Lead, coach, and develop high-performing sales and marketing teams, fostering a culture of accountability, collaboration, and continuous improvement.
- Set sales targets, monitor performance KPIs, and implement corrective actions to esure achievement of business objectives.
- Oversee forecasting accuracy, demand planning, budgeting, and full P&L accountability for the Business Unit.
- Ensure effective execution of promotional campaigns, customer engagement plans, and field force excellence across territories and customer segments.
- Partner closely with Finance, Supply Chain, Medical, and Commercial Excellence teams to ensure aligned business execution and operational efficiency.
- Ensure effective utilization of CRM systems (e.g., Veeva) to optimize customer engagement and sales execution.
- Lead and manage all tender and institutional business activities with MOH, NUPCO, governmental hospitals, and key public sector stakeholders.
- Develop strong strategic relationships with procurement authorities, tender committees, hospital decision makers, and key influencers.
- Drive tender strategy, pricing approach, and institutional access plans to maximize business opportunities while maintaining profitability.
- Monitor tender pipeline, institutional demand, and competitor activities to proactively identify risks and opportunities.
- Ensure successful execution of tender contracts, product supply continuity, and stakeholder alignment across the institutional sector.
- Collaborate closely with Marketing and Medical teams to ensure alignment of promotional strategies, scientific messaging, and product positioning.
- Lead new product launches and market entry strategies, ensuring strong execution and successful commercialization.
- Shape market demand through scientific engagement, stakeholder education, and disciplined KPI tracking.
- Identify and develop strategic partnerships, business expansion opportunities, and innovative growth initiatives.
- Ensure strong brand visibility and positioning across both private and public sectors.
- Build and maintain strong relationships with key customers, including healthcare professionals, hospital procurement teams, pharmacy chains, and distributors.
- Lead strategic negotiations with key accounts regarding pricing, contracts, and commercial agreements.
- Ensure continuous engagement with strategic accounts to support long-term mutually profitable partnerships.
- Manage distributor and sub-distributor networks to ensure optimal market coverage and execution excellence.
- Recruit, develop, and retain top talent across the Business Unit.
- Identify training and development needs and implement continuous learning programs to strengthen team capabilities.
- Mentor high-potential employees and support succession planning initiatives.
- Lead teams effectively through organizational changes while maintaining engagement and performance.
- Ensure full compliance with company policies, legal requirements, ethical standards, and local healthcare regulations in all business activities.
- Manage business risks proactively, including supply shortages, regulatory changes, and market disruptions, to minimize operational impact.
What We're Looking For:
- Minimum 10 years of experience in pharmaceutical and/or FMCG commercial operations, with at least 3–5 years in a senior leadership role managing sales and business performance.
- Proven track record of consistently delivering and exceeding sales and profitability targets within highly competitive market environments.
- Strong experience in leading and developing diverse sales teams across large territories and multiple business channels.
- Deep understanding of the Saudi pharmaceutical market, customer landscape, healthcare ecosystem, and commercial dynamics.
- Solid expertise in managing Tender, MOH, and institutional business, including NUPCO processes, public sector negotiations, and strategic account management
- Bachelor’s Degree (science/ pharmacy) or equivalent experience/qualification MBA is preferred
- Language: fluent in English especially Business English (written and spoken/presentations etc.). Arabic language fluency is a must.
Our people make a difference
At Galderma, you’ll work with people who are like you. And people that are different. We value what every member of our team brings. Professionalism, collaboration, and a friendly, supportive ethos is the perfect environment for people to thrive and excel in what they do.