
The responsibilities of the Business Transient Sales Manager include but are not limited to:
· Solicitation of new and existing accounts to meet and exceed business travel and group revenue goals through telephone/e-mail, solicitation, outside sales calls, virtual/site inspections and written communication
· Advanced level of producing business transient revenue through directly soliciting business via aggressive prospecting, negotiating and closing sales
· Experience selling to a variety of market segments
· Marriott experience preferred but not necessary
· Develop and execute strategic plans to maximize revenue. Meet sales goals through the development of new customers as well as nurturing existing client relationships
· Ability to quote rates and availability to customers and manage group and catering leads alongside revenue management for optimal pricing as needed
· Ability to work with the operation team to execute group, meeting, and event business as needed
· Must have the ability to communicate effectively with all hotel departments but also work independently
· Assist with other areas as assigned by the General Manager, and Regional VP of Sales and Marketing
· Ability to log all sales related activity in the Marriot CI/TY System
· Ability to utilize onsite reservation system- Lightspeed experience preferred to manage reservations
· Some weekend office coverage as needed
· Additional tasks and duties required by the Director of Sales or the Managing Director.
Preferred Skills-
· Knowledge of Marriott CI/TY, Lighstpeed, Agency 360 and Demand 360
· Proficient in Microsoft Word, Office, Chrome, Internet Explorer
· Well organized and detail oriented
· Ability to work independently
· Display initiative, perseverance and analytical skills
· Effective communication
· Professional and ethical
· Displays enthusiasm
· Excellent customer service skills
· Team player and ability to get along with others
· Available to meet guests which may include weekends
· Ability to read, write and speak English, with excellent grammar and communication skills (written and verbal)
*Sheraton Boston Needham Hotel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

StepStone Hospitality specializes in management for full service hotel and restaurant operations. Our mandate is to create asset value for owners through a customized, hands-on philosophy. This is particularly true for both branded and independent operations including urban boutique hotels, resorts, and destination restaurants and bars. Our associates maintain a balanced focus between revenue enhancement, margin expansion and guest satisfaction.
StepStone Hospitality was formed in response to requests by institutional and private owners to provide third-party management for upscale hotels, resorts and restaurants. StepStone Hospitality’s team provides a unique combination of strong, hands-on operations, world-class strategic asset management, and food and beverage expertise, generating the highest possible investment returns during all phases of the economy. A major element of our overall strategy is always, of course, to surpass both guest and owner expectations.