Job Description

The ideal candidate is comfortable picking up the phone and having a natural, casual conversation with business owners and decision-makers. This is not a highly scripted call center position. You will need to think on your feet, ask questions, build rapport, identify opportunities, and confidently explain the value of our services.

Responsibilities

• Make outbound cold calls to businesses and potential customers
• Handle inbound calls and follow up with interested prospects
• Speak with business owners, managers, and other decision-makers
• Build rapport and establish relationships through natural conversation
• Identify customer needs and determine whether our products/services are a good fit
• Present solutions and make sales offers in a conversational manner
• Follow up with prospects through phone and other communication channels
• Maintain accurate notes and customer information in company systems
• Manage multiple conversations, systems, and tasks throughout the day
• Overcome objections and confidently move conversations toward a sale

Qualifications

Previous sales, cold calling, telemarketing, or business-to-business experience preferred
Excellent verbal communication and active listening skills
Comfortable speaking with business owners and decision-makers
Confident making cold calls and initiating conversations with people you have never spoken with before
Able to have a casual, engaging conversation without relying on a script
Strong ability to think quickly and respond naturally to customer questions
Comfortable multitasking between phone calls, computer systems, research, and customer information
Self-motivated and driven to meet or exceed sales goals
Comfortable hearing "no" and continuing to pursue the next opportunity
Professional, positive, and personable communication style
Strong computer and typing skills
Ability to work independently while also being a strong team player

Pay and Hours