Core Responsibilities
1. Analyzes business and user needs and documents requirements. Assists in formulating and defining systems scope and objectives. Advises on business implications of the application of technology to the current business environment.
2. Translates clients requirements to functional documentation, and participates in technical designs and test planning.
3. Performs customer support processes and activities for the implementation of new or existing applications. Supports the collection, documentation, and maintenance of functional requirements and modeling.
4. Designs, prototypes, codes, and tests new or enhanced applications. Analyzes current procedures and workflows and develops recommendations for improvements, revising existing system logic difficulties as necessary.
5. Assists in the implementation of systems and software. Monitors the efficiency and effectiveness of application operations and troubleshoots problems, as necessary.
6. Participates in special projects and performs other duties as assigned.
Qualifications
Special Factors
Sponsorship
Vanguard is not offering visa sponsorship for this position.
About Vanguard
At Vanguard, we don't just have a mission—we're on a mission.
To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best.
How We Work
Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.

Join us as we celebrate 50 years of empowering our 50 million investor-owners.* Since our founding in 1975, we’ve been on a mission to help investors achieve their goals.
With no outside shareholders to answer to, we make decisions—including keeping investing costs as low as possible—with our clients’ needs in mind. Whether you’re investing for your first house, college for your kids, or a comfortable retirement, you can be confident we’re on your side.
We are a community that thinks—and feels—differently about investing. Together, we’re changing the way the world invests. Let’s celebrate 50 years together.
Community guidelines: vgi.vg/sgl1
*As of January 2025