At Believe Housing Australia (part of the AnglicareSA family), our mission is rooted in the belief that everyone deserves a safe, affordable and secure place to call home.
Here, your work goes beyond bricks and mortar. You'll join a passionate crew committed to addressing one of the most pressing challenges of our time: housing insecurity.
Our work is complex and the challenges we face are significant, but the rewards are unparalleled. Every day, you’ll help us find innovative solutions that make a lasting impact. You’ll help people find not just a house, but a place they can truly call home.
Join us at Believe Housing Australia and help create brighter futures, together.
As our Business Systems & Support Officer, you’ll be the friendly expert who helps our Housing and Asset Management teams get the most out of the systems they use every day.
You’ll make sure our tools are reliable, easy to use, and designed around real-world needs.
This is a hands-on, people-focused role where you’ll connect with staff, spot opportunities for improvement and help shape better ways of working.
You don’t need to be an IT specialist - just someone who loves helping others get the best out of technology.
You’ll be trusted to make a valuable impact by:
A Day in the Life: Business Systems & Support Officer at Believe Housing Australia
Start your day by reviewing CX issue tickets and reach out to staff to understand their CX enquiries, working through how to resolve them.
Troubleshoot quick fixes where possible and dig deeper into more complex challenges to uncover lasting solutions.
Work with internal IT teams regarding requirements for our system and ongoing needs. Liaise with our vendor to resolve technical issues and to continue shaping the system to meet our business needs.
You’ll collaborate with the Business Improvements team to enhance the working experience for the entire Believe Housing team.
By enabling smoother workflows and more efficient tools, you’ll empower frontline teams to deliver high-quality, customer-focused support to those in our community who need it most.
Head home with a sense of accomplishment that your work has directly shaped how we deliver better housing outcomes across South Australia.
To thrive in this role, you will have:
We would also love you to have:
Your contribution here matters. We want you to see your impact every day, and we want you to feel valued for it.
Here’s what you can expect in your career at Believe Housing Australia:
Join Believe Housing Australia, and help us change lives and communities.
To apply, simply click the “Apply”* button and submit your application by 9.00am on 21st August 2026 (direct applications only, no agencies please).
*Please note: Interested applicants are encouraged to apply as soon as possible, as interviews and appointments may occur prior to the closing date.
For more information, please contact Recruitment Business Partner, Nicole Larosa, at nicole.larosa@anglicaresa.com.au. Please note we do not accept applications via email.
At Believe Housing Australia, we proudly and gratefully bring together a team that is truly diverse - from lived experiences, to skills and knowledge, to perspectives and personality. We value the benefits this brings to the people who work with us and the communities we serve, and we strive to create a place where everyone - regardless of background and ability - feels they belong. If you require any accommodations to fully participate in our recruitment process, we welcome you to let us know.
We are committed to the employment of First Nations people. Please visit our website for details on our Aboriginal Services and to access our Reconciliation Action Plan.
We are committed to a secure and transparent recruitment process that prioritises the safety of all applicants. We will never request payment, bank account details, or personal identification documents during the early stages of recruitment. Proof of identity may be requested later as part of standard pre-employment checks. To verify the legitimacy of this job advertisement, please refer to our official website or contact our recruitment team directly.
The Royal Children's Hospital (RCH) has been providing outstanding care for Victoria's children and their families for over 147 years.
We are the major specialist paediatric hospital in Victoria and our care extends to children from Tasmania, southern New South Wales and other states around Australia and overseas.
With a passionate, highly skilled and committed staff campus wide of over 5,000, we provide a full range of clinical services, tertiary care and health promotion and prevention programs for children and young people.
We are the designated state-wide major trauma centre for paediatrics in Victoria and a Nationally Funded Centre for cardiac and liver transplantation.
When it comes to training and research we partner with the very best. Our campus partners, the Murdoch Childrens Research Institute (MCRI) and The University of Melbourne Department of Paediatrics, along with the RCH Foundation, are on site with the hospital in Parkville. Together, we are committed to improving the health outcomes for children today and in the future.
In 2016–17, more than 85,654 children attended our Emergency Department, 322,291 specialist clinic appointments were held which was almost 70,000 more than the previous year, more than 17,000 surgeries were performed and more than 48,552 children were admitted to our wards.
