Job Description

The Business Systems Consultant serves as a key partner to business and technology stakeholders, helping identify opportunities to improve processes, systems, and operational effectiveness. By analyzing business needs and translating them into actionable solutions, this role supports the successful delivery of complex initiatives and technology enhancements. The consultant facilitates collaboration across teams, drives process improvement efforts, and supports organizational change while ensuring solutions meet business objectives and customer needs. Through strong analytical, consultation, and relationship-management skills, this position helps deliver meaningful business results and continuous improvement across the enterprise.

WHAT WE CAN OFFER YOU:

• Estimated Salary:
• Business Systems Consultant II: $86,000 - $114,00, plus annual bonus opportunity.
• Business Systems Consultant III: $99,000 - $133,500, plus annual bonus opportunity.
• 401(k) plan with a 2% company contribution and 6% company match.
• Work-life balance with vacation, personal time and paid holidays. See our benefits and perks page for details.
• Applicants for this position must not now, nor at any point in the future, require sponsorship for employment.

WHAT YOU'LL DO:

• Partner with business and technology stakeholders to gather, analyze, document, and validate business requirements, workflows, business rules, and solution designs for complex initiatives and system enhancements.
• Lead process improvement efforts by evaluating current-state operations, conducting gap analyses, identifying opportunities, and recommending solutions that improve quality, efficiency, compliance, and customer experience.
• Facilitate the successful delivery of technology solutions by collaborating with development, quality assurance, and business teams through all phases of the Software Development Life Cycle (SDLC), including testing, implementation, and support activities.
• Develop business cases, cost-benefit analyses, feasibility studies, testing strategies, communication plans, and training materials that support organizational priorities and business transformation efforts.
• Serve as a change management advocate by helping stakeholders understand, adopt, and sustain business and technology changes while promoting effective change management practices across initiatives.
• Build strong partnerships across business units, vendors, and technology teams while leveraging knowledge of business operations, systems, Agile methodologies, and project facilitation techniques to achieve desired outcomes.

WHAT YOU’LL BRING:

• Advanced knowledge of business analysis, process improvement, workflow design, business systems operations, and project delivery methodologies.
• Providing consultation support for various business areas that are developing product definitions.
• Strong understanding of business and technical processes, including software development concepts, system implementations, application integrations, and technology solution delivery.
• Demonstrated ability to influence stakeholders, facilitate discussions, build consensus, and establish trusted partnerships across business and technology organizations.
• Proven analytical, problem-solving, organizational, and decision-making skills with the ability to prioritize and manage multiple initiatives in a fast-paced environment.
• Experience gathering and validating business requirements, evaluating solution alternatives, supporting testing efforts, and delivering successful business outcomes.
• Excellent verbal, written, presentation, facilitation, and relationship-building skills with strong attention to detail and a customer-focused mindset.
• You promote a collaborative culture, value different ideas and opinions, and listen courageously, remaining curious in all that you do
• Able to work remotely with access to a high-speed internet connection and located in the United States.
• Employees located within 50 miles of Omaha will transition to a hybrid schedule with two in-office days per week upon the opening of Mutual of Omaha's new headquarters in 2027.

PREFERRED:

• Broad knowledge of insurance products, insurance operations, related legislation, and business procedures and practices.
• Experience working in Agile and Scrum environments.
• Knowledge of Software Development Life Cycle (SDLC), International Institute of Business Analysis (IIBA), Business Analysis Body of Knowledge (BABOK), Data Management Book of Knowledge (DMBOK), and ADKAR methodologies.
• Experience with test automation, process automation, or low-code/no-code solutions.
• Strong quantitative, statistical, data analysis, and interpretive skills.
• Experience with object-oriented programming languages such as Java or similar technologies.
• Ability to read, analyze, troubleshoot, and validate code-based business rules and technical implementations.
• Experience working with business rule engines, product definition frameworks, configuration-driven systems, or rules-based applications.
• Familiarity with HTML, Thymeleaf, web-based user interface technologies, or similar front-end presentation frameworks.
• Experience partnering closely with software engineering teams in the design, implementation, testing, and support of technology solutions.

We value unique experience, skills, and passion for innovation. If your experience aligns with the listed requirements, please apply!

If you have questions about your application or the hiring process, email our Talent Acquisition area at careers@mutualofomaha.com. Please allow at least one week from time of applying if you are checking on the status.

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