CGS Business Solutions is committed to helping you, as an esteemed Technical Professional, find the next right step in your career. We match professionals like you to rewarding consulting or full-time opportunities in your area of expertise. We are currently seeking Technical Professionals who are searching for challenging and rewarding roles for the following opportunity:
CGS is hiring a highly motivated and experienced Business Systems Analyst to join our team. In this role, you will be responsible for understanding our business operations, getting trained on our software systems, and working closely with staff to optimize our software usage. Your primary goal will be to improve our operations, enhance customer service, and drive profitability by leveraging our existing software to its fullest potential.
Key Responsibilities:
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Learn and understand the intricacies of our black car transportation business.
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Get trained on all current software systems used within the company.
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Collaborate with different departments to understand their needs and challenges.
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Identify areas where software can be better utilized to improve efficiency and effectiveness.
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Train staff on best practices and new features of the software to enhance their productivity.
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Work with vendors and IT teams to customize software solutions when necessary.
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Develop and implement business process improvements to streamline operations.
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Monitor the impact of software optimization on operations, customer service, and profitability.
Ideal Candidate:
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Experience in the transportation or logistics industry is a plus but not mandatory.
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Strong background in business systems analysis, process improvement, or a related field.
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Excellent understanding of various software systems and the ability to quickly learn new platforms.
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Analytical mindset with a focus on identifying inefficiencies and proposing effective solutions.
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Excellent communication skills, with the ability to train and support staff at all levels.
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Project management experience, capable of handling multiple tasks and priorities.
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Customer-focused, with a strong understanding of how software can enhance customer service.
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Self-starter with a proactive approach to problem-solving.
Education & Experience:
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Bachelor's degree in Business Administration, Information Systems, or a related field.
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3-5 years of experience in business analysis, process improvement, or software implementation.
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Proven track record of improving business operations through software optimization.
About CGS Business Solutions:
CGS specializes in IT business solutions, staffing and consulting services. With a strong focus in IT Applications, Network Infrastructure, Information Security, and Engineering. CGS is an INC 5000 company, vote one of the Best Places to Work and honored to be selected as one of the Best IT Recruitment Firms in California. After eight consecutive Fastest Growing Company titles, CGS continues to break into new markets across the USA. Companies are counting on CGS to attract and help retain these resource pools in order to gain a competitive advantage the rapidly changing business environments.
Why Partner with CGS Business Solutions?
We don’t just find people. We cultivate potential. CGS Business Solutions has built a reputation for identifying and engaging passive talent that transforms teams, drives innovation, and supports sustainable growth.
What sets CGS apart is not just our ability to find great people, but how we do it. Our TalentFlow™ Framework is engineered to align deeply with your strategic hiring goals. We go beyond resumes and job descriptions to uncover what truly matters—values, motivations, cultural fit, and long-term potential.
Our recruiters act as strategic consultants. We bring market intelligence, talent advisory, and competitive positioning to every search. Whether you're hiring for a senior technologist, niche architect, or a future leader, we help you navigate the talent landscape with precision and perspective.
We also understand that CGS is often the very first impression a candidate has of your company—and we take that responsibility seriously. From our first outreach to the final offer stage, we uphold and protect your brand with the utmost professionalism and care. Your reputation, culture, and mission are reflected in every interaction we have on your behalf.
Clients don’t just work with us once—they partner with us for years. That’s because we treat every search like a mission-critical initiative. We bring the same level of rigor, creativity, and urgency whether we’re filling a one-off position or helping build an entire department.
And for candidates? We act as trusted career guides, ensuring every interaction with your brand is intentional, informed, and inspiring.
Let us help you build a smarter, more strategic talent pipeline—one that supports both short-term impact and long-term vision. Reach out to CGS today and discover how passive recruiting, done right, creates lasting competitive advantage.
Who is CGS? Let's just say we are a 3-letter agency fighting, helping you win The War on Talent.
