Job Description

M-F 8:00am - 5:00 pm

Note – this position can be a remote opportunity only for those residing in the following states that Children’s is established in: Nebraska (preferred), Iowa, Idaho, Georgia, Kansas, Missouri, North Carolina, or Tennessee.

Ideal applicant will have Hospital Billing Adminstration Epic Certification.

At Children’s, the region’s only full-service pediatric healthcare center, our people make us the very best for kids. Come cultivate your passion, purpose and professional development in an environment of excellence and inclusion, where team members are supported and deeply valued. Opportunities for career growth abound as we grow our services and spaces, including the cutting-edge Hubbard Center for Children. Join our highly engaged, caring team—and join us in providing brighter, healthier tomorrows for the children we serve. Children's is committed to diversity and inclusion. We are an equal opportunity employer including veterans and people with disabilities.

A Brief Overview

Plan, analyze, design, test, implement and maintain hospital and/or outpatient business IT applications. Researches and corrects system and user problems. Works with various primary care clinics, specialty departments, ancillary departments, inpatient units and billing/finance to support practice and implement changes as needed to the existing systems.

Essential Functions

• Analyze, design, configure, test and maintain Children’s Hospital & Medical Center’s business applications through collaboration with members of care teams, operational leaders, technical team members and other relevant stakeholders.
• Research, analyze, troubleshoot and correct system components in a timely manner. Translate workflow requirements into efficient and effective application solutions.
• Perform quality assurance and integrated testing of current and newly released vendor functionality to ensure system reliability and maintain EMR integrity.
• Participate and coordinate projects across applications as a subject matter expert in defining requirements for changing new & existing systems in alignment with department and organization priorities. Works with the team to define process flows & make recommendations for the most efficient utilization of applications.
• Build and maintain positive relationships with customers through effective and consistent communication.
• Actively and accurately maintain issue lists; build documentation and coordination of team tasks as outlined by department policies.
• Perform other job related duties as assigned.
• Regular attendance at work is an essential function of the job.
• Perform physical requirements as described in the Physical Requirements section.
• Assists with end-user training and development as needed.
• Participates in on-call and monthly maintenance activities

Education Qualifications

• Bachelor's Degree from an accredited college or university in Information Technology, a medical profession, or related field is required; experience may be substituted for education. Required

Experience Qualifications

• Minimum 3 years experience in Information Technology or healthcare field Required and
• Previous Epic application experience and certification Required

Skills and Abilities

• Current technical knowledge of Information Technology, focusing on application development and support.
• Current knowledge of applying technology focused in the area of Healthcare.
• Skill in use of MS Office applications.
• Analytical and critical thinking skills necessary for problem solving.
• Ability to utilize critical thinking skills for problem solving.
• Ability to communicate effectively both verbally and in writing.
• Work effectively and collaboratively in a diverse and multi-cultural environment.

Licenses and Certifications

• Must obtain job related certification within 9 months of hire and maintain the certification(s) for duration of employment in IT. Required
• Work after hours and on weekends as needed is an expectation of the job. Required

Children’s is the very best for kids and the very best for your career! At Children’s, we put YOU first so together, we can improve the life of every child!