Who We Are

Robert Half is seeking a Business Systems Analyst I to join our Applications, Technology and Innovation group. Our team builds on and supports the HCM, Payroll, Benefits and Time modules, currently in PeopleSoft 9. A critical integration that the team built and supports are APIs integrating PeopleSoft Time functionality with our Native Mobile App and in the near-future with a Salesforce-based web client.

What You'll Do

• Documents business requirement for enhancement or defect/fix
• Creates Unit/System Test Cases in accordance with RH procedures.
• Communicates Business Requirements as required to other BSAs or SWEs
• Perform Unit/System Testing as required; ensure test results are evaluated as Pass/Fail and documented.
• May be responsible for implementing system/configuration changes.
• Creates basic ad-hoc reports or queries in support of system functionality or user requirements.
• Assists in development of new business processes to support system defect fixes, upgrades, and enhancements.
• Works with support groups to provide integrated system support.
• Provides post-implementation support and enhancement/defect documentation as needed.
• Assists with customer training as needed.
• Provides maintenance and configuration of user tables.
• May assist development team with pre-QA testing. (App)
• Ensures that business processes, policies, and procedures are supported by proposed System solutions.
• Documents different options for solutions.
• Works with business development and QS teams to confirm solutions meet business requirements.
• Participates as a team member on special projects. Collaborates with technical resources to resolve basic system issues.
• Solves basic business problems as needed.
• Documents, leads reviews, and obtains formal approval from Business Owners, Development and QA for requirements for new systems or enhancements.
• Creates functional and system requirements for small scale changes.

What You'll Need

• AA or Certification degree in related field or equivalent experience
• MS Office Suite, Subject matter knowledge in a related line of business, SQL knowledge preferred, complete SDLC lifecycle experience, functional experience department dependent business objectives: (Visio, Collaboration Tools - Talking, Video, Virtual Meetings),
• Working knowledge of enterprise level applications
• Experience in PeopleSoft HCM and/or Time and Labor preferred.
• Experience in ERP/SaaS for HCM/Payroll/Time or knowledge of multiple enterprise applications preferred.
• PeopleSoft Upgrade Experience preferred.
• Ability to interact and communicate with customers of varying levels of expertise
• Ability to communicate technical information to non-technical users
• Ability to communicate business process to technical resources
• Ability to create simple process flow diagrams or flowcharts that demonstrate business or system process flow
• Ability to gather requirements
• Ability to create test plans
• Ability to prioritize job responsibilities
• Demonstrated Customer Service abilities
• Knowledge of business systems software
• Knowledge of Software Development Lifecycle
• Ability to write simple queries and reports
• Ability to work to a project plan, meeting established deliverables and timelines
• Ability to execute based upon directions from senior team member
• Adaptability and demonstrated good judgment