【The Mission 】
We are looking for a data-driven professional with sharp analytical skills and a logical mindset to lead our digital transformation initiatives. In this role, you will leverage the Salesforce ecosystem (CRM, CDP, MCE) to optimize the customer experience and utilize Power BI to translate complex data into actionable business strategies. You will bridge the gap between technical execution and business goals, ensuring data consistency from collection to application while championing the importance of user behavior in an e-commerce environment.
【Key Responsibilities】
1. Data Analysis & Business Insights (BA Role) • Dashboard Development: Build and maintain visualization dashboards to monitor user behavior, marketing conversion rates, and Customer Lifetime Value (CLV).
• Data Modeling: Ensure high-quality data integration between CDP and CRM, leading efforts in identity resolution and user segment/tagging strategy.
• Process Optimization: Proactively identify bottlenecks in system operations or business workflows through data analysis and provide strategic recommendations for improvement.
2. System Operations & Project Management (PM Role)
• Salesforce Platform Management: Manage daily operations of the Salesforce platform, with a primary focus on Service Cloud and Data Cloud (supporting other modules as needed).
• Project Leadership: Spearhead user behavior optimization projects, define tracking requirements, and establish technical standards for system integration.
• Cross-Functional Liaison: as the primary bridge between technical engineering teams and business units (Marketing/Sales), translating complex business requirements into clear technical specifications.
【What We’re Looking For】
• Professional Experience: 3+ years of experience in Business Analysis (BA) or Digital Project Management (PM).
• Technical Proficiency: Solid foundation in SQL for data analysis. Experience with Power BI or a proven ability to clean and process raw data across disparate systems is a plus.
• Core Competencies: Exceptional logical thinking skills with the ability to map complex system architectures into clear, streamlined processes.
• System Knowledge: Familiarity with the logic of Salesforce or similar large-scale CRM/ERP ecosystems. Bonus Points (Nice-to-Haves)
• Prior experience implementing a Customer Data Platform (CDP) or marketing automation tools. • Proven track record working within Agile or Scrum frameworks.
• Direct experience in e-commerce operations. About You • A Lifelong Learner: You have a natural curiosity for new systems and tools, with the ability to get up to speed quickly in a fast-paced environment.
• Detail-Oriented & Rigorous: You believe there is no room for ambiguity in data and maintain a high standard for data integrity and accuracy.
• Solution-Oriented: When faced with technical limitations or conflicting requirements, you are adept at finding creative third-party solutions or alternative paths to success.
Advantech is a global leader in IoT intelligent systems and embedded platforms, with the corporate vision of "Enabling an Intelligent Planet." To embrace the trends of edge computing and artificial intelligence, Advantech fully deploys its sector-driven strategy and focus on Edge Computing and Edge AI, targeting five key markets: Edge Intelligence Systems, Manufacturing, Energy and Utilities, iHealthcare, and iCity Services & iRetail. In the meantime, Advantech is enhancing its global presence and core competitiveness by integrating its Edge Computing hardware platform, the WISE-IoT software platform, and sector-specific Edge AI solutions with domain expertise. The integration will form an "Orchestration" model for seamless industrial chain connections, benefiting both our partners and clients. Advantech is also working with business partners to co-create business ecosystems that accelerate the goal of industrial intelligence.
