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Regular or Temporary:
Regular
Language Fluency: English (Required)
Work Shift:
1st shift (United States of America)
We are seeking a Salesforce & ETL Business/Data Analyst to join our Salesforce Integration (ETL & API) Development team. This role is ideal for someone who thrives at the intersection of business processes, technology, and user experience. The BSA will work closely with cross-functional business stakeholders, product managers, delivery teams and engineering teams to translate business needs into well-defined requirements and deliver scalable Salesforce and ETL integration solutions that drive efficiency and growth.
***This is an office-centric position and will require 5-days per week onsite***
ESSENTIAL DUTIES AND RESPONSIBILITIES
Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.
1. Independently analyzes and documents complex business requirements, conducting requirements gathering sessions to define scope and objectives for new or enhanced systems.
2. Collaborates with stakeholders to identify opportunities for process improvements and technology innovations aligned with organizational strategies.
3. Translates business needs into detailed system and application specifications for development and support teams.
4. Designs, configures, and helps deploy enterprise systems, applications, and infrastructure to meet business requirements.
5. Supports the testing, validation, and quality assurance of new and existing systems to ensure functionality, performance, and security standards are met.
6. Provides technical guidance and mentorship to team members and stakeholders throughout project lifecycles.
7. Ensures compliance with organizational standards, policies, and regulatory requirements in all system and process activities.
8. Monitors system performance, identifies issues, and implements corrective actions to optimize operational efficiency.
9. Manages vendor relationships and oversees third-party service providers to ensure quality and compliance.
Additional Responsibilities:
Qualifications
Required Qualifications
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Bachelor’s degree in Information Technology, Computer Science, or related field.
2. Minimum of 5 years of experience in business systems analysis, enterprise architecture, or related roles.
3. Strong knowledge of system design, integration, and support of enterprise applications and infrastructure.
4. Experience with requirements gathering, process modelling, and documentation.
5. Relevant certifications such as CBAP, CCBA, or PMP are preferred.
Preferred:
The must-have requirements for this BSA role are:
Business & Communication Skills
Hands-On Expectations
General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.
Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.
Truist Financial Corporation is a purpose-driven financial services company committed to inspiring and building better lives and communities. As a leading U.S. commercial bank, Truist has leading market share in many of the high-growth markets across the country. Truist offers a wide range of products and services through our wholesale and consumer businesses, including consumer and small business banking, commercial banking, corporate and investment banking, wealth management, payments, and specialized lending businesses. Headquartered in Charlotte, North Carolina, Truist is a top-10 commercial bank with total assets of $535 billion as of March 31, 2024. Truist Bank, Member FDIC. Learn more at Truist.com.
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