Job Description

Impinj delivers the Physical Intelligence that connects the physical world to the AI-powered digital world, fueling automated workflows and improving consumer experiences. From retail merchandise and groceries to packages and shipping pallets, Impinj products and solutions identify and track tens of billions of everyday items, providing real-time operational insights about every item enterprises make, move and sell. We are, quite literally, the eyes and ears of smart enterprise systems. Come help us build technology and solutions that enable businesses to visualize everything, waste nothing and act instantly.

Team Overview

We are a leading technology company in the IoT space with a strong focus on leveraging technology to drive operational efficiency across the business. As we continue to grow, we are seeking a motivated Business Systems Analyst to join our team. In this role, you will help support and improve our internal business applications, ensuring smooth day-to-day operations and well-executed system changes. You will work alongside senior analysts, developers, vendors, and third-party support teams.

What You Will Do

• Own assigned projects and enhancements, working with stakeholders and senior team members to set priorities and timelines, raising risks or blockers early.
• Partner with business users to gather and analyze requirements, translate them into clear functional specifications, and develop solutions in collaboration with senior team members.
• Analyze existing workflows to identify pain points, recommend and drive improvements for your responsible applications, and raise larger opportunities to leaders.
• Provide hands-on technical and operational support for internal line-of-business applications, including configuration, permission and access issues, and issue triage, resolving most issues independently to minimize business disruption.
• Investigate and resolve application issues, working with business stakeholders to identify root causes.
• Plan and run testing and validation for system enhancements and upgrades to ensure they meet business requirements and quality standards.
• Create and maintain system documentation, process guides, and training materials, and deliver user training sessions.
• Support SOX compliance activities, including gathering audit evidence and completing control activities on schedule.
• Build relationships with business partners, provide clear recommendations, and influence decisions on process and system changes.

What You Will Bring

• Bachelor’s degree in information technology, computer science, engineering, or a related field (or equivalent work experience).
• Typically requires 5+ years of experience as a business systems analyst or system administrator or in a similar role supporting internal line-of-business applications.
• Experience documenting business requirements across a variety of business functions including HR, Operations, and Finance.
• Working knowledge of SDLC practices and familiarity with IT process standards (e.g., ITIL, SOX).
• Experience with system configuration, testing, and troubleshooting.
• Strong analytical and problem-solving skills with close attention to detail.
• Clear written and verbal communication, and the ability to work well and build trust with cross-functional teams.
• Ability to manage your own workload, follow through on commitments, and work independently through some ambiguity.

Compensation & Benefits

The benefits listed below may vary depending on the nature of your employment with Impinj and the country where you work.

The typical base pay range for this role across the US is $113,900- $160,800. Individual base pay depends on various factors such as complexity and responsibility of role, job duties, requirements, and relevant experience and skills. Both market wage data and the mid-point of the pay range is reviewed and used as the starting point for all new hire offers. Offers are made within the base pay range applicable at the time.

At Impinj certain roles are eligible for additional rewards, including merit increases, annual bonus and stock. These awards are allocated based on individual performance. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. US based employees have access to healthcare benefits; a 401(k) plan and company match among others.

For a more comprehensive list of US employment benefits, click here.

US Export Controls

This position has access to technologies or data subject to U.S. export control regulations. Under these laws, the release or transfer of export-controlled items or information to individuals who are not classified as "U.S. persons" (as defined by Immigration & Nationality Act) may require prior authorization from the U.S. government. We may require additional documentation related to national identity to determine whether an export compliance license is required for any export-controlled items. This information is requested solely for the purpose of complying with U.S. export control laws and will not be used for other purposes. Learn more about export compliance here.

Why work at Impinj

Know you’re making a difference. Competitive benefits. Support for remote work or a desk with a view. Weekly Q&A sessions with our executive team. Impinj provides an environment that fosters openness and innovation and is developing technology that delivers a positive impact on the world. Collaboration and teamwork are highly valued, and accomplishments are duly celebrated. We have an open paid time-off policy paired with a respect for work/life balance. Our headquarters is located in Seattle with spectacular views of the Olympics, Lake Union, and Mt Baker, which can be enjoyed from our rooftop deck. Our Brazilian site is in Porto Alegre, Rio Grande do Sul state, at “Tecnopuc,” a technology park that offers a very nice workplace for the development of groundbreaking technologies. Impinj is committed to creating a diverse and inclusive work environment and welcomes applicants from all backgrounds.

We are an equal opportunity employer and do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.