emergiTEL

Business Systems Analyst

emergiTEL  •  Calgary, CA / Edmonton, CA / Fredericton, CA / Toronto, CA (Remote)  •  2 hours ago
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Job Description

emergiTEL is hiring a Business Systems Analyst (BSA) for our client in the Banking industry. This is a Contract role.

Compensation: $50-$60

Location: Downtown Toronto, ON (Hybrid - up to 2 days/week in office)

Job Description

  • Act as a Business Analyst for major initiatives by:
  • Gathering and documenting business requirements.
  • Identifying and managing stakeholders.
  • Creating Business Requirements Documents (BRDs) and Detailed Requirements Specifications (DRS).
  • Serve as Project Coordinator for quarterly Change Requests (CRs).
  • Manage intake, prioritization, and coordination of smaller enhancement requests.
  • Coordinate activities across development, QA, testing, and business teams to ensure successful delivery.
  • Act as the primary liaison between business stakeholders and the third-party vendor responsible for application development and support.
  • Own and coordinate business testing activities and ensure testing timelines are met.
  • Support high-priority production issues when required.
  • Collaborate with internal and external teams to ensure project objectives and deadlines are achieved.

Required Qualifications

  • 6 to 9 years of Business Analysis or Business Systems Analysis experience within the banking sector.
  • Strong requirements gathering, documentation, and stakeholder management skills.
  • Previous experience within the banking or financial services industry is mandatory.
  • Experience working with vendor-supported applications and external stakeholders.
  • Proficiency with Jira, Confluence, and ALM.
  • Strong project coordination and organizational skills.
  • Excellent verbal and written communication skills.

Nice-to-Have Qualifications

  • Exposure to pricing, capital markets, or financial applications.
  • Experience participating in AI-related initiatives or projects.
  • Familiarity with software development lifecycle (SDLC) processes.

Contract Details

  • Initial 6-month contract with possibility of extension.
  • Hybrid work arrangement with an expectation of up to 2 days per week in the Downtown Toronto office.
  • Single interview round (approximately 45 minutes).

Vacancy Status / Statut du poste

This is an active position currently open for hiring. / Ce poste est activement ouvert au recrutement.

Use of Artificial Intelligence / Utilisation de l'intelligence artificielle

No artificial intelligence (AI) is used in the screening or selection process. All applications are reviewed by our recruitment team. / Aucune intelligence artificielle (IA) n'est utilisée dans le processus de présélection ou de sélection. Toutes les candidatures sont examinées par notre équipe de recrutement.

Equal Opportunity / Égalité des chances

emergiTEL is committed to creating a diverse and inclusive workplace. We welcome applications from all qualified individuals regardless of background. Hiring decisions are based solely on skills, experience, and qualifications relevant to the role. / emergiTEL s'engage à créer un milieu de travail diversifié et inclusif. Nous accueillons les candidatures de toutes les personnes qualifiées, quel que soit leur parcours. Les décisions d'embauche sont basées uniquement sur les compétences, l’expérience et les qualifications pertinentes pour le poste.

emergiTEL

About emergiTEL

At emergiTEL, we are redefining what it means to connect exceptional talent with visionary organizations. Since our inception in 2006, we have built our reputation as a purpose-driven leader in recruitment and HR solutions. Our unique three-dimensional screening process goes beyond technical qualifications, delving into the critical aspects of soft skills and cultural alignment to deliver talent that truly transforms organizations.

emergiTEL is a National Tier-1 staffing supplier to top North American brands in IT, Telecom, Retail, Banking, Insurance and Consulting verticals . We are a recognized-leader for providing the best placements, retention, and re-hire ratios.

emergiTEL is more than a recruitment firm—we are your strategic partner for workforce transformation. Our global footprint enables us to operate seamlessly across major markets while maintaining a boutique approach to service. We are known for anticipating client needs, challenging conventional thinking, and delivering innovative solutions that create lasting value.

We proudly serve a diverse range of organizations, from ambitious start-ups to global enterprises, spanning private, public, and not-for-profit sectors. Our clients return to us not just for the results we deliver but for the trust we build through every engagement.

The foundation of emergiTEL’s success lies in our people and principles. We cultivate a dynamic and inclusive culture that champions creativity, adaptability, and authenticity. By empowering our team to think differently and act boldly, we consistently achieve extraordinary results for our clients.

Our values are rooted in integrity, excellence, and collaboration. From leveraging cutting-edge technology to fostering genuine partnerships with clients and candidates, we ensure that every interaction is marked by trust and mutual respect.

By understanding the intricate balance of skill, character, and culture, we help organizations uncover the right talent at the right time.

Industry
HR & Recruiting
Company Size
51-200 employees
Headquarters
Richmond Hill, CA
Year Founded
2006
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