Job Description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

The Business Systems An alyst supports the te ch nology ne eds for the org aniz at ion. This role is to act as the liaison b etw een the business and IT and prov ide busin ess c ri tic al or comp lex te chnic al so lut ions th at me et user n eeds. Impro ve busin ess pe rf orm an ce by pr ovid ing the t echnic al an alys is of busin ess r equir ements (i nclud ing tr anslation into fun ct ion al r equir ements), pri ori tizes of those r equi remen ts and us er a cceptan ce testing. Ensuring that cle ar, detailed and con cise requir ements h ave b een captur ed

ESSENTIAL DUTIES AND FUNCTIONS include the following. Other duties may be assigned.

• Und erst anding the busin ess pro cesses and t he in terd ep end encies of v arious sys tems in us e
• Faci li tat ing in tera ct ive discussions with the busin ess un it and t echnology teams in or der to achieve al ignment on d efin ing r equir ements.
• Ability to elicit details system requirements and create workflows to solution business demand.
• G athe ring, a nalyzing, d ocumenting, and t ranslati ng busin ess r equir ements into fun ct ion al sp ecifi cat ions th at can be us ed to design and impl ement solut ions to me et the busin ess obje ct iv es.
• Ident ifying and com mun icat ing risks, issues, and potential solut ion str ategi es along wi th providing s tatus upd ates to senior le ad ership and i mpa cted t eam mates.
• L eading fa ci lita ted s ess ions with busin ess use rs to id ent ify system enh an cements.
• Do cumenting and g ai ni ng sig n-off on busin ess r equir ement s
• Com munic at ing p roje ct prio ri ties to IT t eam.
• Assis ting with the cr eat ing of tr ain ing mat eri al and tr ai ning end us ers on sy stem
• enh an cements and n ew p ro gr am s
• Providing r eports and d ata extr acts to in tern al and exte rn al bus in ess p artn ers.
• T raining, mento ring, and supporting other sta ff m embe rs
• This position requires routine or periodic travel which may require the teammate to drive their own vehicle or a rental vehicle. Acceptable results of a Motor Vehicle Record report at the time of hire and periodically thereafter, and maintenance of minimum acceptable insurance coverages are a requirement of this position.

COMPETENCIES:

• BE a Winner – Consistently achieve results, even under tough circumstances.
• BE a Futurist – Create innovative ways for our customers and our company to be successful.
• BE Customer Focused – Build strong relationships and provide customer-centric solutions using speed and agility.
• BE the Link – Create an environment where teammates feel connected and energized.
• Collaborates – Builds partnerships and works collaboratively with others to meet shared objectives.
• Planning/organizing—the individual prioritizes and plans work activities and uses time efficiently. Makes good and timely decisions that propels our company forward.
• Interpersonal skills—the individual maintains confidentiality, remains open to others' ideas and exhibits willingness to try new things. Creates an environment where teammates feel connected and energized.
• Written and Oral communication—Communicate a concise message that resonates every time. The individual speaks clearly and persuasively in positive or negative situations and demonstrates group presentation skills.
• Problem solving—Create innovative ways for our customers and our company to be successful. The individual identifies and resolves problems in a timely manner, gathers and analyzes information skillfully and maintains confidentiality.
• Quality control—the individual demonstrates accuracy and thoroughness and monitors own work to ensure quality.
• Adaptability—the individual adapts to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

REQUIRED:

• A minimum 8 – 10 years of related experience
• A minimum of a bachelor’s degree.
• Expert level proficiency in Microsoft suite, Office365; focus on Excel and PowerPoint
• Experience with new system implementations, workflows, requirements gathering and software life cycle.
• Insurance industry experience (Personal Lines – Home Owners).
• Experience working with offshore resource model.
• Mentoring and giving direction to peers.

PREFERRED:

• Insurance industry experience in MGU.
• Experience with Unqork, Solartis and Salesforce systems

PHYSICAL REQUIREMENTS NECESSARY ON A REGULAR BASIS:

• Manual dexterity, arm and upper body range of motion sufficient for use of a keyboard, mouse and telephone 7-8 hours per day.
• Vision sufficient for use of a computer monitor.
• Ability to sit at a desk 7-8 hours per day.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Recruiting Vendor Disclosure Statement

Brown & Brown does not accept unsolicited resumes from external recruiters, recruitment vendors or employment agencies ("Recruiting Vendors"). Recruiting Vendors must have a valid written agreement and received prior written authorization from an authorized Brown & Brown representative before submitting candidates for any publicly posted role. Any unsolicited resumes submitted to Brown & Brown or its employees become the property of Brown & Brown, and no fees will be paid for such submissions. Additional information regarding this policy can be found on our careers page.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, “The Power to Be Yourself”.