Title
:
Business Systems Analyst
5737-1

Location: This
role is hybrid and no chance of 100% remote. 3 days on site or as needed. Available
locations: 2 Broadway New York, NY

Duration: 12 Months

Job Description

The Systems Business Analyst (Consultant) supports
enterprise technology initiatives by bridging business needs, product
execution, and technical delivery. This role partners with business
stakeholders, Product Teams, engineering teams, vendors, and implementation
partners to analyze processes, define requirements, coordinate delivery
activities, and ensure solutions meet operational objectives.

The consultant will support discovery, backlog management,
solution definition, system integrations, Agile execution, testing, and
deployment readiness across complex Legal, Safety, and Risk platforms. This
role requires strong business analysis skills, technical understanding, and the
ability to bring structure, transparency, and alignment across cross-functional
teams.

Key Responsibilities

• Collaborate with business stakeholders, Product Teams, IT,
vendors, and implementation partners to support delivery of enterprise
technology solutions.

• Facilitate discovery sessions, workshops, and stakeholder
discussions to understand business objectives, operational needs, and system
requirements.

• Perform end-to-end business analysis including
current-state assessments, future-state design, gap analysis, process
optimization, and workflow documentation.

• Translate business needs into functional requirements,
user stories, acceptance criteria, process flows, data mappings, and
integration specifications.

• Support product orchestration activities by coordinating
priorities, dependencies, risks, milestones, and deliverables across multiple
workstreams.

• Maintain and refine product backlogs, ensuring JIRA items
are structured, prioritized, traceable, and aligned with delivery objectives.

• Partner with development teams throughout the SDLC to
clarify requirements, support implementation, validate solutions, and ensure
business readiness.

• Analyze system integrations, data flows, interfaces, and
dependencies across enterprise applications, APIs, SFTP, middleware, and batch
processes.

• Work with architects and engineers to support scalable
application designs, integrations, security models, and technical solution
alignment.

• Develop process flows, system diagrams, integration
workflows, and solution documentation using tools such as Visio, Miro, and
Lucidchart.

• Support Agile delivery activities including backlog
refinement, sprint planning, demos, release planning, retrospectives, and
delivery tracking.

• Coordinate testing activities including SIT/UAT planning,
test case development, defect triage, validation, and business acceptance.

• Perform SQL-based analysis, data validation, root cause
investigation, and troubleshooting to support system enhancements and issue
resolution.

• Support vendor coordination by tracking deliverables,
reviewing documentation, managing action items, and ensuring alignment with
business and technical expectations.

• Prepare project documentation, meeting materials, decision
logs, executive summaries, and status reporting.

• Identify risks, dependencies, blockers, and process
improvement opportunities while supporting timely resolution.

Required Skills & Experience

• Strong experience in Business Analysis, Product Analysis,
Technical Business Analysis, or Product Delivery roles.

• Ability to collaborate across business, technology,
vendor, and leadership stakeholder groups.

• Experience creating and managing:

o Business Requirements (BRD)

o Functional Requirements (FRD)

o User Stories

o Acceptance Criteria

o Current/Future State Process Flows

o Data Mapping Documentation

o Integration Requirements

• Strong understanding of SDLC, Agile delivery practices,
and enterprise application implementations.

• Experience with product delivery tools:

o JIRA

o Azure DevOps Boards

o Confluence

• Experience analyzing enterprise integrations:

o REST APIs

o SOAP Web Services

o SFTP

o Middleware Integrations

o Batch Interfaces

• Experience with data analysis concepts:

o SQL

o Oracle Databases

o Data Validation

o ETL Concepts

o Data Migration

• Understanding of enterprise security concepts:

o Microsoft Entra ID (Azure AD)

o SAML SSO

o Identity & Access Management (IAM)

o Role-Based Security

Preferred Experience

• Microsoft technology ecosystem:

o Power Platform / Power Apps

o SharePoint

o .NET / C#

o Azure Services

• Enterprise Content Management:

o OpenText eDOCS

o DocuWare

o Automated Document Ingestion & Indexing

• Enterprise business platforms:

o Risk, Claims, Legal, Compliance, and Safety Systems

o Origami Risk

o TPA Integrations

o Workers’ Compensation Processes

o Salesforce

o ServiceNow

• Reporting & Analytics:

o Power BI

o Tableau

• Legacy Modernization:

o COBOL Applications

o Mainframe Modernization

• DevOps Awareness:

o CI/CD Concepts

o Git

o Jenkins

o Azure DevOps Pipelines

If you are: bright, motivated, skilled, a difference-maker, able to get things done, work with minimum direction, enthusiastic, a thinker, able to juggle and multi-task, communicate effectively, and lead, then we would like to hear from you. We need exceptionally capable people for this role for our client, so get back to us and tell us why

you think you are a fit.

About Us:

Since 2000, Tri-Force Consulting Services (
https://triforce-inc.com
) has been an MBE/SDB certified IT Consulting firm in the Philadelphia region. Tri-Force specializes in IT staffing, software development (web and mobile apps), systems integration, data analytics, system automation, cybersecurity, and cloud technology solutions for government and commercial clients. Tri-Force works with clients to overcome obstacles such as increasing productivity, increasing efficiencies through automation, and lowering costs. Our clients benefit from our three distinguishing core values: integrity, diligence, and technological excellence. Tri-Force is a six-time winner among the fastest-growing companies in