Job Description

Business System Analyst

About the Team:

One key ingredient to Akamai's success has been an exceptional level of customer service and customization throughout a customer's life cycle–-initial contacts, pre-sales consultation, contracting and integration, upgrades, event support, and strategic consultation.

About the Job

As Business Analyst, you will work in a global environment and provide significant individual contribution to the Enterprise application integration efforts. You will own the responsibilities of business analysis end to end. You will come up with innovative solutions for business problems and will coordinate with the development team to implement them successfully. The successful candidate will demonstrate a highly collaborative and detail-oriented approach, coupled with analytical, communication, and Agile delivery expertise.

As a Business System Analyst you will be responsible for:

• Collaborate with stakeholders to understand business processes, needs, and goals related to the Product Master application. Act as a liaison between business units and IT to ensure successful solution delivery.
• Gather, document, and validate functional and non-functional requirements for product catalog and configuration features on the Product Master application.
• Manage and maintain the product roadmap for the Product Master application, ensuring alignment with business priorities, project timelines, and resource availability.
• Create detailed user stories, process flows and functional specifications.
• Coordinate with cross-functional teams (Engineering, QA, UX, Operations) to ensure successful execution and delivery of roadmap items.
• Support user acceptance testing (UAT) by developing test cases and coordinating testing efforts.

To be successful in this role you will:

• Bachelors / Masters degree in Computer science, Information Systems, or a related technical discipline.
• 2-4 years of experience as a Business Systems Analyst / Business Analyst or similar role, preferably in IT (with product catalog systems).
• Experience with product catalog, product configuration, or Product Lifecycle Management (PLM) systems is a must.
• Strong knowledge of Software Development Lifecycle (SDLC), Agile/Scrum methodologies.
• Proven experience in managing multiple projects or workstreams simultaneously, with strong prioritization skills.
• Proficiency with tools like Jira, Confluence, Visio.
• Demonstrates skilled use of Microsoft Office presentation, analysis and reporting tools, particularly PowerPoint, Word and Excel
• Excellent communication, interpersonal, and analytical skills.

Work in a way that works for you

We recognize that everyone is different and that the way in which people want to work and deliver at their best is different for everyone.

We are happy to discuss flexible working options in this role, please discuss your requirements with the recruiter when you apply.

Working with us

At Akamai, we’re curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you’ll thrive here.

Working for you

At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:

• Your health
• Your finances
• Your family
• Your time at work
• Your time pursuing other endeavors