Job Description

Position:

CSC is looking for a Business Analyst – Payments, based in Bangalore.
The main purpose of the role is to support the payments program in all aspects and to do functional management of the payment applications and workflows. It requires to work across global teams and stakeholders to capture, validate and document business and system requirements, making sure they are in line with key strategic principles, and translate from business operations, business objectives, or from external requirements.

The role is not remote and requires the staff to be following the organization’s HR policies around working from office.

Requirement:

Strategic: CSC owns and executes the Payments Program.

• Analyze the structure of the business, its use of technology and goals.
• Serve as a liaison between the Business and Tech team to provide functional and technical solutions that meet user needs.
• Be the main point of contact to work with the business team for developing requirements that meet the business needs of clients.
• Identify, capture, and translate any operational requirements into clear Functional Use Cases/business processes.
• Identify problems within business, including through data modelling techniques.
• Governance / partner management, Issue and Risk Management analysis.
• Coordination of changes across multiple teams.

Execution:

• Work on client demands and alignment to best-in-class capabilities, resulting in the delivery of a superior project outcomes.
• Closely collaborate with Technology teams on technology driven opportunities.
• Closely collaborate with the heads of Business Operations of each region to optimize existing payment processes and start creating the future client journey and workflow.
• Leverage new techniques (such as Design Thinking) and foster client input in Client Co-Creation initiatives with strategic clients.
• Focus on Digitisation as well as Digitalisation.

We are looking for following experience:

• A minimum of 8 years in Financial Services in payments area as Business Analyst.
• Solid understanding of Payments Factory system (example FIS Trax), SWIFT payment types (FIN & FileAct, MT, PAIN), SEPA, ACH, International and other payment formats.
• Strong understanding of Payment domain (cross border, domestic payments, SWIFT messages).
• Experience/Understanding of payments operations across various stages like payment initiation, validation, sanctions, processing, post processing.
• Experience in implementing strategic payment solution – design, innovation, and implementation.
• Exposure to Bank connectivity projects for payments and bank statements.
• Managed or participated in Application version upgrades, Integration with various ERP systems and SFTP transfers.
• Expertise in gathering requirements, creating business use-cases and user-stories, documenting the functional or business requirements (BRD, FRD, Use Case, Flow Diagrams).
• Support the Technology teams and business teams in creating and executing test scenarios and test scripts, identifying, and supporting cut-over and implementation tasks.
• Facilitating UAT as well as supporting platform and feature teams in executing the UAT.
• Ability to excel in project delivery while working in a high-paced, globally spread team environment.
• Excellent communication skills with customers, key stakeholders, senior managers from across the globe, and having good documentation skills (must have).
• Candidates should be self-driven in determining next steps & able to function independently.

Profile Requirement:

• Preferred Masters in Finance & Accounting or Chartered Accountant.
• 3–8 years’ experience gained in operations, audit or advisory on those topics.
• Experience in working across country lines and operating in a global, multinational organization, ideally in a matrix structure.
• Demonstrable accomplishments relating to organizational change activities in a fast-paced environment.
• Willing to work in a fast-paced dynamic industry.
• Positive attitude, team player, proactive and ready to accept challenges.
• Excellent verbal and written communication skills.

CSC is a global business, legal, and financial services company based in Wilmington, Delaware, USA, providing knowledge-based solutions to clients worldwide. We have offices and capabilities in over 140 jurisdictions in the Americas, Europe, Asia Pacific, and the Middle East, and more than 8,000 colleagues. We are the business behind business.®

Visit our careers site to learn more about CSC and our commitment to our clients, communities, and each other.

CSC is committed to creating a feeling of belonging through a diverse and growth-oriented environment where everyone is valued.

CSC colleagues have global career opportunities and excellent benefits, including annual success-sharing bonuses or commission plans based on individual performance. To learn more, visit cscglobal.com/service/careers

We offer a range of support to colleagues with disabilities, ensuring people have the necessary resources to thrive in their roles. We encourage candidates to work closely with our talent acquisition partners to convey their specific needs. Our commitment to accessibility reflects our broader dedication to diversity and belonging,

CSC only accepts resumes from employment agencies that are part of our approved supplier program. Resumes submitted from other agencies either to talent acquisition, our hiring leaders, employees, or through any other mechanism other than our supplier process, will not be eligible to claim related fees and the submitted resumes will be considered property of CSC.

We encourage candidates to apply directly to our website and not through third-party sources.

Disclaimer: The information above describes the general nature and level of work performed by employees in this role. It is not intended to describe all duties, responsibilities, and qualifications.