Job Description

Perform system updates, testing/coordinating new feature rollouts, and identifying new opportunities within the application to meet Credit Union growth and strategic goals.

Duties and Responsibilities:

• Effectively and quickly resolve day-to-day system issues working with team members and 3rd party vendors.
• Support implementation of new releases of the software, including impact analysis, regression testing, scheduling, and change management. Support change rollout to production, test, training and development environments.
• System configuration and maintenance activities of multiple systems.
• Identify, troubleshoot, and resolve complex system issues as reported by end users.
• Create and maintain system related documentation
• Data mine, build reports, create formatted data files, and research data integrity issues.
• Ensuring that budgets are adhered to and deadlines are met.
• Support implementation of a new systems including data migration.
• Planning and working flexibly to meet deadlines.
• Keeping up to date with technical and industry developments.
• Other duties and projects as assigned.

Qualifications:

Bachelor’s degree required. A degree in Computer Science, Computer Information Systems, or Business preferred. 0-2 year(s) of system administration experience. 2+ years financial industry experience preferred. Ability to demonstrate basic SQL and building reports preferred. Willingness to work occasionally outside of normal business hours. Excellent oral and written communication skills.

Performance Standard:

Broad knowledge of hardware, software, and programs. Ability to learn quickly, contribute to a team effort and work on multiple, time-critical projects simultaneously. Logical, process-oriented thinker with a natural sense of urgency. Good interpersonal and client-handling skills with the ability to manage expectations and explain technical details. Must be willing to comply with the Bank Secrecy Act and USA Patriot Act as implemented by ICCU.

Physical Requirements:

• Perform tasks requiring manual dexterity (processing paperwork, filing, stapling, sorting, collating, typing, counting cash, etc.).
• Sit for extended periods of time.
• Lift 20-40 pounds of applicable supplies including but not limited to copy paper, cash drawers, marketing material, etc.
• Repetitive motion using wrists, hands, and fingers.
• Reach keyboards.
• Ability to operate basic office machines (calculator, computer, telephone, copy machine, fax machine, etc.).

The above statements reflect the general details considered necessary to describe the essential functions of the job and should not be construed as a detailed description of all the work requirements that may be inherent of the job.

Must be eligible for membership at ICCU to obtain employment.

ICCU is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, age, disability, protected veteran status or other characteristics protected by law.