Are you passionate about technology, problem-solving, and helping people succeed? As a Business Systems Associate, you'll play a key role in supporting our Customer Care Center (CCC) by acting as the bridge between business operations and technology.
This is an exciting opportunity for someone who enjoys a mix of systems administration, process improvement, business analysis, and emerging technologies such as AI. You'll collaborate with business leaders, IT developers, and customer service teams to enhance the tools and processes that support thousands of customer interactions.
If you're looking to make a real impact, influence how technology is used across the organization, and gain hands-on experience with Salesforce, AI solutions, SAP, and contact center technologies, this role offers exceptional exposure and growth potential.
This is a hybrid position that requires three days in the office and two days remote per week.
Carrier is a global leader in intelligent climate and energy solutions, pioneering sustainable innovations in climate technologies. Founded by Willis Carrier, the inventor of modern air conditioning, we have been shaping industries and enhancing lives for more than a century. With approximately 48,000 employees across 160 countries and more than 35 trusted brands, Carrier serves customers through four business segments: Climate Solutions Americas, Climate Solutions Europe, Climate Solutions Asia Pacific, Middle East & Africa and Climate Solutions Transportation. Our solutions enable healthier, more efficient and more sustainable environments in homes and buildings, and help ensure the safe transportation of food, medicine and vaccines. Grounded in our purpose—we continue to lead through relentless innovation and a deep commitment to customer success, delivering cutting-edge solutions that bring comfort, safety and sustainability to life. Carrier. For the World We Share.
