SGS

Business System Analyst - Pharmaceutical

SGS  •  Canada (Remote)  •  2 hours ago
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Job Description

Company Description

We are SGS – the world's leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 99,600 employees operate a network of 2,600 offices and laboratories, working together to enable a better, safer and more interconnected world.

Job Description

This role connects the Sales organization with the business and laboratory systems that support it. Working across Salesforce, CRM, LIMS, ELN, and other digital platforms, the position turns sales and operational data into reports, dashboards, and forecasts, while making sure the systems behind that data are configured, supported, and adopted effectively.

Acting as a liaison between sales, laboratory, business, and IT teams, the role gathers and translates business requirements, supports end users and training, and drives process improvements that

strengthen both sales performance and laboratory operations

Job Functions:

  • Provide regular sales analytics, pipeline analysis, and forecasting support; support sales review/performance meetings.
  • Measure and communicate sales KPIs for individuals and teams accountable for commitments and goals; analyze performance against goals to identify trends and areas of weakness.
  • Create, update, and distribute sales reports and dashboards for the Sales team and Management; support Sales teams with Salesforce data management.
  • Assist with dashboard maintenance and CRM data quality initiatives.
  • Provide support for Salesforce, LIMS, ELN, and other business applications.
  • Participate in user acceptance testing (UAT), validation activities, and deployment of system changes.
  • Work closely with product owners to understand business requirements; collaborate with cross-functional teams across operations, sales, IT, and laboratories.

Qualifications

  • Bachelor’s degree or equivalent experience. Experience in pharma, laboratory, testing industry, or commercial operations.
  • Familiarity with LIMS, Salesforce, or document workflow systems.
  • 2+ years of experience with CRM systems (Salesforce preferred).
  • Excel: intermediate level required, advanced preferred (data
  • analysis, pivoting reports into usable files)
  • LabVantage Laboratory Information Management System (LIMS) - Proficient user-level skills

Additional Information

Some Benefit Highlights:

  • 80% coverage Health, Dental and Vision
  • Paid time off
  • RRSP Program Eligibility

SGS is an Equal Opportunity Employer, and as such we recruit, hire, train, and promote persons in all job classifications without regard to race, color, religion, sex, national origin, disability, age, marital status, sexual orientation, gender identity or expression and Indigenous status, or any other characteristics protected by law.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations. The requirements listed above are representative of the knowledge, skills, and/or abilities required.

This job description should not be construed as an exhaustive statement of duties, responsibilities, or requirements, but a general description of the job. Nothing contained herein restricts the company's rights to assign or reassign duties and responsibilities to this job at any time.

Accommodations are available on request for qualified candidates during each stage of the recruitment process.

Please note that candidates applying for Canadian job openings should be authorized to work in Canada.

SGS

About SGS

SGS is the world’s leading Testing, Inspection and Certification company. We operate a network of over 2,500 laboratories and business facilities across 115 countries, supported by a team of 99,500 dedicated professionals. With over 145 years of service excellence, we combine the precision and accuracy that define Swiss companies to help organizations achieve the highest standards of quality, compliance and sustainability.

Our brand promise – when you need to be sure – underscores our commitment to trust, integrity and reliability, enabling businesses to thrive with confidence. We proudly deliver our expert services through the SGS name and trusted specialized brands, including Brightsight, Bluesign, Maine Pointe and Nutrasource.

Community Guidelines

SGS encourages all fans of this page to participate in conversations through questions and comments. Any comments arising from persons sharing or reproducing any communications published by SGS is not controlled or endorsed by SGS.

We want to promote an informative and enjoyable environment within this community. We therefore ask that you post content that is both relevant and respectful and you follow LinkedIn's Professional Community Guidelines.

Posts will be removed if they are:

- Offensive, defamatory, discriminatory or obscene

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Intellectual Property Statement

Except where expressly stated otherwise, all intellectual property rights, including copyright and trademarks, in any and all communications and materials in any form published by or on behalf of SGS are owned by © SGS Société Générale de Surveillance SA (2025).

Industry
Consulting & Advisory
Company Size
10,000+ employees
Headquarters
Baar, CH
Year Founded
Unknown
Website
sgs.com
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