Netsmart

Business System Analyst

Netsmart  •  Overland Park, KS (Onsite)  •  5 days ago
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Job Description

This role partners with business stakeholders and technical teams to gather requirements, support system enhancements, deliver reporting insights, and drive process improvements that increase operational efficiency.

Netsmart

At Netsmart, improving care delivery isn’t just our aspiration; it’s our passion!

For more than 50 years, we’ve been a healthcare software company developing technology and providing services in the behavioral health, human services, and Post-Acute markets. We collaborate with organizations and partner with our clients across the care spectrum to anticipate challenges, identify obstacles and recognize new opportunities as healthcare evolves. We continuously strive to advance our Netsmart technologies and offerings beyond the EHR by embracing new technology trends that empower healthcare professionals to provide the best possible care.

Summary

This role partners with business stakeholders and technical teams to gather requirements, support system enhancements, deliver reporting insights, and drive process improvements that increase operational efficiency.

Responsibilities

  • Gather, analyze and identify requirements for business system including data extraction and reporting
  • Complete operational system configurations to create standard solutions for business
  • Execute unit and integration testing; coordinate system testing and user acceptance
  • Resolve application problems and troubleshoot end user issues
  • Understand and coach business users on application and workflows
  • Work with system administrators and developers to support higher complexity solutions.
  • Mine data from business systems using vendor provided query tools, native SQL and/or business intelligence tools and provide basic analysis for stakeholders
  • Run periodic audits to ensure data consistency and accuracy

Qualifications

Required

  • Bachelor’s degree or equivalent experience
  • At least 1 year of work experience in business systems such as Workday, ServiceNow, Salesforce
  • At least 1 year of work experience analyzing and reporting data
  • At least 1 year of work experience leveraging reporting tools, techniques, and related data from multiple systems and sources
  • Proficient in end user systems documentation
  • Ability and willingness to work in multi-platform environment

Preferred

  • Working knowledge of SQL, XML/XLST, JS, Apex, .NET, Java, Web services (SOAP, REST)
  • Analyst or administrator experience in target system(s) such as as Workday, ServiceNow, Salesforce
  • Understanding of underlying data structure and workflow capabilities of SaaS application
  • Experience in form and workflow design

Expectations

This position may require availability outside of standard business hours as part of a rotational on-call schedule.

#LI-EW1

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

Netsmart

About Netsmart

Netsmart is an industry-leading healthcare technology organization dedicated to empowering providers to deliver value-based care to individuals and communities. For more than 55 years, we have partnered with provider organizations to improve health and wellbeing across the communities we serve.

Our innovative Netsmart CareFabric® platform offers a unified, connected framework of solutions and services designed for the human services, post-acute, payer and public sector communities. Together with our clients and Marketplace vendors, we develop and deliver technology solutions including electronic health records (EHRs), interoperability, analytics, augmented intelligence (AI), population health management and telehealth services that transform care delivery.

With more than 2,600 associates, we work closely with over 754,000 users across the U.S. to automate and coordinate clinical, financial and administrative processes.

Headquartered in Overland Park, KS, Netsmart has additional U.S. office locations in New York, Illinois and Missouri. As part of our continuous growth, we have launched the Netsmart India Global Capability Center (GCC) in Bengaluru, positioning it as a strategic hub to enhance our global presence, accelerate growth and foster collaboration.

Together, we have positively impacted the lives of more than 147 million individuals.

Industry
IT & Software
Company Size
1,001-5,000 employees
Headquarters
Overland Park, Kansas
Year Founded
Unknown
Website
ntst.com
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