Job Description

Business System Analyst

We provide clarity in a world of trade complexity so that businesses can grow further, faster, smarter. Over 30,000 clients trust us with their customs brokerage, trade consulting, global trade management and freight needs.

The Business System Analyst is responsible for evaluating business processes, anticipating requirements, uncovering areas of improvement and working with both business stakeholders as well as IT to implement solutions. They play an integral role in the implementing and maintaining effective operating systems through the documentation of user stories and colloboration with IT Developers to impelment optimized solutions.

KEY DUTIES & RESPONSIBILITIES

• Work directly with functional business groups to define requirements
• Review, analyze and propose changes to existing systems to increase business effectiveness and efficiencies.
• Lead design sessions to confirm system enhancement functionality
• Provide recommendations or options to resolve existing and/or potential issues of operating systems
• Create detailed requirement documentation as well as systems models, diagrams and charts to provide guidance for the application development team
• Provide relevant business justification for all functional needs
• Identify and establish project scope and parameters of systems analysis in order to define success criteria.
• Develop end user documentation and provides initial tool training to end-users
• Provide innovative ideas to improve organizational performance
• Challenge the status quo to design solutions that drive efficient processes across all teams.
• Collaborate with application development team members
• Coordinate and perform tests to validate successful functionality prior to all software updates
• Perform other related duties as assigned by management
• Adhere to established policies and procedures

KNOWLEDGE & SKILLS

• Competitive instincts and a strong desire to win in the global trade management market.
• Knowledge of agile systems development, business intelligence and analysis, and continuous improvement methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication (oral and written), interpersonal and facilitation skills.
• Ability to understand business and system requirements.
• Ability to manage projects, meet deadlines and work well under pressure

WORK EXPERIENCE – MINIMUM REQUIRED

3 years of related experience

EDUCATION

Required: Bachelors Degree or equivalent

CERTIFICATIONS DESCRIPTION

COMPETENCIES

AgilityBusiness Acumen and Straight TalkLeading and DevelopingCustomer First FocusInclusion and CollaborationAccountability

We know that women and people of color may be less likely to apply if their professional experience does not exactly match the job description. Livingston is striving to build a culture where differences are celebrated; therefore, if you are excited about this position, we encourage you to apply even if your experience may not check every box.

Livingston is an equal opportunity employer and committed to creating and sustaining an inclusive environment in which all individuals are treated with dignity, respect and one which reflects the diversity of the community in which we operate. Accommodations are available for applicants and employees with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please advise when submitting your application.

Location: ON Toronto - CN030