Job Description

Position: Business System AnalystLocation: Port Coquitlam, BC (Head Office)Are you looking to join a diverse company team with a great company culture?Do you want a stable career that provides excellent benefits?Join our Port Coquitlam, BC, head office team and let work, work for youIf you are a talented and experienced Business System Analyst with a strong IT background and are excited about the opportunity to contribute to the success of a leading retail company, then we would love to meet you!Come join an enthusiastic team of technologists who are dedicated to improving business processes through market-leading innovation. Our digital transformation is well under way, and we are modernizing and replacing all the major systems throughout our organization. If you’re an ambassador for change, enjoy projects where you are involved from requirement gathering through to delivery, and have a knack for directly engaging with team members that use the software being implemented, then this is the job for you. If you have a passion for leveraging technology to drive retail success, this is the opportunity you’ve been waiting for.We’ve recently implemented a new ERP system, GPS tracking and delivery system, and digital telephone system. On top of all that we also moved into a brand-new warehouse facility complete with electronic handheld WMS devices, automated conveyor belts, and autonomous vehicles. We’re looking for amazing people who are interested in driving value through data and applications as we prepare for the next wave of digital transformation through enhanced customer experiences.Why work for Lordco?Lordco Auto Parts is Canada’s largest independently owned automotive parts retailer, with over 90 locations across Western Canada, and has been a family-owned and operated business since we opened in 1974. Our employees are our family, and we want to make sure they are taken care of. We support the health and well-being of you and your family through quality programs and plans. We want you to feel valued and welcomed within our diverse, inclusive team, and here’s how we do it:Benefits:

• Extended Benefits for You and Your Family
• Health and Dental Insurance
• Vision Care Expense Insurance
• Short-term and Long-term Disability Insurance
• Life Insurance
• Accidental Death & Dismemberment Disability
• Education and Savings Plans, RRSP matching
• Health and Wellness Program
• Employee & Family Assistance Program
• Generous Employee Perks and Discounts
• Promote-From-Within Culture

What You’ll Do:

• Identify, plan, develop, implement, and be an ambassador for technical change.
• Play a crucial role in bridging the gap between both our supply chain and retail operations teams and the technology systems that help drive their business. This includes:
  • Collaborating with multiple business functions and IT teams to develop and implement solutions that improve operational efficiency.
  • Integrating and supporting best-in-class enterprise-wide applications to provide for our customers as well as our internal teams.
  • Helping lead, plan, and coordinate the integration and implementation of enhancements for various software applications.
• Be responsible for analyzing data, identifying opportunities for process improvement, and collaborating with cross-functional teams to implement solutions that enhance our retail operations. As part of that function, you will:
  • Conduct thorough business process analysis to identify areas for improvement and technological investment.
  • Develop and maintain dashboards and reports to track KPIs and performance metrics.
  • Conduct systems analysis and design activities that deliver technical solutions to business opportunities.

• Provide actionable insights and recommendations for various business partners that will drive our retail strategies and contribute to our company’s continued success. This involves:
  • Evaluating and recommending IT systems, tools, and software that align with company goals and objectives.
  • Preparing plans and delivery dates for work packages while managing all tasks associated with delivery.

Do you fit the part?

• A diploma/degree in both computer science and business studies.
• 5+ years of professional development experience within an enterprise environment.
• Strong communication skills that enable IT to collaborate with business partners on new initiatives.
• Proficiency in data analysis tools such as SQL, Excel, and data visualization software like PowerBI, Tableau, or Qlik.
• Experience in a large-scale retail IT environment.
• Extensive knowledge and experience of IT systems, relational databases, and data analysis.
• The ability to excel at identifying and understanding business problems with a proven track record of translating those problems into requirements for working solutions.
• A demonstrated history of success in problem-solving complex issues with a strong attention to detail.
• A background in making critical and successful decisions under pressure.
• Knowledge of the retail industry.
• Familiarity with modern retail IT architecture, development practices, and retail business concepts such as advanced inventory planning, merchandising technologies, supply chain technologies, retail analytics, etc.
• A portfolio that showcases your strong project management experience.

Apply now; join our family and be part of a company that is shaping the future of automotive retail through the power of technology. We look forward to welcoming you aboard!