Job Description

Job ID:44256
Location:LRQA - Edinburgh - Edinburgh Par
Position Category:Administration/Business Support
Position Type:Employee Regular

Who are LRQA?

LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training.

While we’re proud of our heritage, it’s who we are today that really matters, because that’s what shapes who we and our clients can become tomorrow. By staying true to our shared values and combining decades of collective experience, we support our clients in building a safer and more sustainable future.

LRQA currently operates across 50 countries, has more than 2,500 colleagues, generates £315m in revenue, and supports more than 60,000 clients across a diverse range of sectors and markets.

This Role

We are looking for a highly organised and proactive Business Support Specialist to join our growing Seafood team based in Edinburgh. This is an exciting opportunity to support a global team delivering assurance, certification, and auditing services across the seafood supply chain.

Working closely with operational managers, auditors, clients, and scheme owners, you will play a critical role in ensuring audits are planned, delivered, billed, and reported efficiently while providing exceptional support to both internal and external stakeholders.

What You'll Be Doing

• Supporting the end-to-end administration of seafood certification and assurance programmes.
• Planning and coordinating audits with clients and auditors across multiple countries.
• Managing auditor availability, scheduling, travel arrangements, and related logistics.
• Monitoring audit progress and following up on outstanding actions to ensure delivery targets are achieved.
• Producing reports, management information, and operational performance updates.
• Supporting invoice generation and resolution of billing queries.
• Maintaining accurate client and audit records within business systems.
• Acting as a key point of contact for auditors, and internal teams.
• Assisting with accreditation, compliance, and scheme administration activities.
• Supporting operational improvement initiatives and helping identify efficiencies within existing processes.
• Working collaboratively with commercial and operational colleagues to deliver an excellent client experience.

What We're Looking For

• Previous experience in an administrative, coordination, customer service, business support, or operations support role.
• Strong organisational skills with the ability to manage multiple priorities simultaneously.
• High attention to detail and accuracy.
• Excellent communication skills, both written and verbal.
• Confidence working with a variety of stakeholders.
• Strong IT skills, particularly Microsoft Office applications including Excel, Word, Teams, and Outlook.
• Ability to work independently whilst contributing positively to a wider team environment.
• A proactive mindset and a willingness to solve problems and drive tasks through to completion.

Desirable Experience

• Experience within certification, assurance, auditing, food, agriculture, seafood, logistics, or professional services environments.
• Experience working with scheduling or resource planning systems.
• Knowledge of seafood certification schemes such as MSC, ASC, MarinTrust, GlobalG.A.P., BAP, or related programmes.
• Experience supporting international teams and clients.

Why Join Us?

This role provides an opportunity to be part of one of the world's leading seafood assurance teams, supporting globally recognised certification programmes and some of the most respected brands and producers in the industry. You will work within a collaborative team environment and gain exposure to international clients, global supply chains, and industry-leading assurance services.

At LRQA, we belive that as a leading Global Leading Assurance and Risk Management Service provider, our talented people are our risk management advantage.

We belive the best outcomes come from diverse perspectives, shared ambition and working together with integrity. That's how we buid a workplace where everyone can contribute, grow and thrive.

Guided by Vision and powered by Expertise, we're united by a shared purpose. If you're driven to make a difference, you'll belong here.

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