Job Description

The Job

The role of the position is to support commercial team for sales orders and purchase orders execution to achieve the business target. The position requires close collaboration with the Sales team of the region, logistics team, the plant and Finance team to ensure the smooth process from Order to Payment. At the same time, the position needs maintain the relevant documents, database and reports for the business requests.

Your Responsibilities

• Check the execution-related clauses in Purchase & Sales Contract before signing.
• Create and update sales orders and purchase orders in ERP system and ensure the accuracy of data entry.
• Communicate closely with customer & sales staff to understand the order status and ensure timely placement of orders.
• Coordinate with customers on collecting payment & LC, and inform credit team to release orders.
• Send shipping instructions to plant or warehouse, and track the shipping date in a timely manner.
• Coordinate with logistics team and freight forwarders to secure the on-time shipping delivery.
• Provide shipping docs to customers and assist them in solving related problems.
• Handle and track customer complaints and ensure timely resolution.
• Apply for VAT invoices according to contracts or sales’ instruction.
• Check the bill from logistics suppliers or freight forwarders, and submit payment request.
• Track accounts receivable (AR) and accounts payable (AP) as per payment terms.
• Maintain efficient communication with relevant departments to ensure smooth order-to-cash flow.
• Maintain relevant information such as contracts and orders to provide an accurate database for subsequent business analysis.
• Maintain inventory data and ensure that data in the system are consistent with warehouse reports. Assist in completing monthly inventory cycle count.
• Maintain good communication with suppliers and customers, and be able to handle emergencies and respond to customers' special needs in a timely manner.
• Responsible to the business support to the import and resale ingredients, the export market of Philippines, Indonesia, Malaysia, Singapore, India, Taiwan(China), etc.
• Support other ad hoc activities when and as required.

Report to Business Support Manager, Carbohydrate Solutions, China

City

Shanghai

State

Shanghai

Location Country

China

Your Profile

• Bachelor’s degree or above in International Trade, Supply Chain, Logistics, etc.
• Familiar with International trade and logistics supplier management.
• At least eight years of Supply Chain or Import and Export experience.
• Good interpersonal and communication skills.
• Proficient in using computers, especially Microsoft Office software.
• Ability to work independently, be proactive and have a good team spirit.
• Good written and oral communication skills in Chinese and English.
• Proficient in using ERP systems (such as SAP, JDE, etc.)
• Flexible to working schedule in business necessary.

About ADM

At ADM, we unlock the power of nature to provide access to nutrition worldwide. With industry-advancing innovations, a complete portfolio of ingredients and solutions to meet any taste, and a commitment to sustainability, we give customers an edge in solving the nutritional challenges of today and tomorrow. We’re a global leader in human and animal nutrition and the world’s premier agricultural origination and processing company. Our breadth, depth, insights, facilities and logistical expertise give us unparalleled capabilities to meet needs for food, beverages, health and wellness, and more. From the seed of the idea to the outcome of the solution, we enrich the quality of life the world over. Learn more at www.adm.com.